Systems Engineer, Enterprise & Education

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries.
It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
Join Apple, and help us leave the world better than we found it.
Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services.
This in turn, enriches the lives of hundreds of millions of people around the world.
Our sales team is, in many ways, the face of Apple to our largest customers.
At the end of the day, our enterprise customers need to know that with their significant investments in our technologies, everything's going to work as promised.
We are the ones who make believers out of them.
We solve technical and business problems to ensure success for both Apple and its customers.
We provide both technical sales consulting and support with a goal of transforming the way people work.
Description
We are Apple's Partner's trusted advisors on the Apple ecosystem, business transformation, and Apple platform adoption.
We deeply understand Enterprise and B2B customers' IT challenges.
We are the voice of those partners inside of Apple and we share their learnings and successes.
Through working closely with our reseller's technical teams, we capture their hearts and minds for Apple.
We build and execute action plans that empower our resellers to grow their Apple business.
We deliver the partner technical enablement strategy using sales programs, giving pre-sales training, co-selling, sharing best practices and presenting channel event Keynotes.
We regularly assess and communicate the strength and effectiveness of the partnership.
We provide pre-sales technical support for new, large business opportunities and support them through closure.
We make certain that any client issues and/or concerns are raised and addressed.
We share status, progress and facilitate sales activity across the reseller and Apple sales teams.
We leverage every engagement as an opportunity to enable our partners to learn Apple's messaging or best practices.
Minimum Qualifications
You have experience advising on technical business transformation solutions for Partners or proven experience in a consultative pre-sales engineering role.
Excellent command of English - verbal and written.
You have a Bachelor's degree or equivalent experience.
Preferred Qualifications
You understand there are many moving parts in an organization.
Navigating the interdependencies within Apple is needed for success.
Understanding how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition.
You analyze the market and think beyond the short-term.
Apple doesn't cut corners, in products or in business.
You bring the highest level of integrity, honesty, and accountability in all that you do, every single day.
You are a trusted advisor who does what you say you'll do - and always does what's best for Apple.
You bring IT knowledge in the areas of enterprise messaging, collaboration, Wi-Fi, client management solutions, and enterprise security technologies for iOS, macOS, and competing platforms.
You also have familiarity with Apple's App development tools and the advantages they bring to large organizations leveraging mobility for business transformation.
You see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns.
At Apple, we obsess over how people experience our products and services.
You not only meet our customers' expectations, but you exceed them.
Customer and partner needs can often be unique - but, you're quick on your feet and connect and influence the right people both inside and outside of Apple.
As a go-to person with leadership, you are trusted and comfortable in tough situations.
You can settle disputes, negotiations and own the hard calls with minimal noise.
You step up to conflicts and see them as opportunities to shine.
You believe that communication is key to Apple's success.
You're a dreamer and someone who actively talks and listens through endless possibilities - with customers and teammates alike.
To ensure the most innovative ideas become a reality, you recognize perspectives, patiently listen to every detail and commit to what is right, in order to move us forward.
You know yourself - you have strengths, weaknesses and opportunities - but you also know the people around you and are open to their feedback.
You relate well to all kinds of people - up, down, and sideways, inside and outside the organization.
When faced with a challenging opportunity, you know who to connect with and when.
People know you as a true collaborator who knows what it takes to win.
You strive for excellence in everything you do.
Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy.
You have a don't give up attitude, and finish, especially in the face of resistance or setbacks.
You seize every opportunity and empower others to reach their goals along the way.
You adapt to change and find the right path without necessarily having all of the pieces to the puzzle.
At Apple, things aren't always clear but you shift gears and thrive when asked to explore new ground, rather than waiting on others.
You think clearly.
You simplify complex problems and distill big decisions down to their core.
It's rarely easy.
Sometimes decisions require you to make tough calls, even after considerable energy has been invested - but you own it.
You stand by your deep analysis, wisdom and experience to make quality and timely decisions.
You understand how investing time and energy in technical enablement translates into business outcomes.
You have a strong view of the market and the ability to work in both strategic ('zoom-out') and operational ('zoom-in') modes.
You understand how to remove technical friction at scale, increase awareness, and create and lead a community of IT professionals with a passion for Apple @ Work.#