At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
Line of Service: Internal Firm Services
Industry/Sector: Not Applicable
Specialism: IFS - Internal Firm Services - Other
Management Level: Associate
& Summary:
Provide strategic leadership for multi-disciplinary office management operations including quality assurance and policy reviews. Responsible for the smooth running of local office operations, including administrative support, material supplies, and front desk personnel, under the guidelines set forth by the Senior Manager. In addition, acts as the main liaison between Front Office (LoS) and Back Office (Support functions) staff for directing to services and facilities.
Job title: Office Manager
Level: Manager
Reports to: Office Management - Senior Manager
Location: Riyadh, Laysen Valley Office
Primary Responsibilities:
Financial: In line with Procurement guidelines, work with finance and purchasing regarding providing office needs including supplies, consumables, stationery, office machinery, shredding, cleaning, and related service agreements.
Liaise with procurement with respect to RFPs on wider office purchases.
Manage the relationship with external vendors, develop and maintain vendors portfolio.
Review the LPOs issued for vendors, follow up with finance for payments.
Coordinate local internal events such as office events with close liaison with Cluster Office Senior Manager while abiding by budget.
Propose cost-saving solutions as appropriate.
Assist in the preparation of the office budget. Adhere to the allocated budget for the Office Services function.
Manage the provision of Meeting Room Services- bookings, catering, equipment, e.g. Audio Visual equipment.
Strategically manage office space in the LV office by maximizing utilization (workspace and parking) and proposing solutions for our fast-growing staff population.
Support in the development of policies and procedures and ensure that they are being followed by the team.
Work towards being a high-quality internal service provider and ensure that all administrative support requirements are being met.
Handle and report ad-hoc issues as they arise.
Act as an interface between administrative staff and management.
Act as a key liaison with the LV office landlord to facilitate communication and address any issues.
Provide efficient internal administrative services including courier, mail, cars, limousine services, office supplies, etc.
Work closely with BR team to ensure Office policies are adhered to with respect to security, fire warden, and emergencies.
Introduce new processes or optimize current ones to improve quality of office services and EAs.
Ensure that a positive, well-maintained work environment is provided for staff.
Overall Experience: 7+ years' experience of providing office services in a professional services environment, or equivalent internal experience.
Knowledge, Skills, and Abilities:
Education: Bachelor's degree required.
Language: Fluency in spoken and written English; proficiency in Arabic is an advantage.
Experience with a professional services firm preferred.
Prior people management/team lead experience.
Pragmatic and objective approach to problem solving and ability to multitask.
Strong organizational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions.
Strong interpersonal and consultative skills to build strong credible relationships with a broad range of stakeholders.
Strong managerial presence with customer focus and ability to manage a team to provide a high level of service.
Strong coaching and mentoring skills.
Excellent oral and written communication.
Demonstrates sensitivity together with the ability to negotiate effectively and influence others when appropriate.
Seeks and applies knowledge and skills, striving to improve within role.
Must be flexible, able to work with change, adapting as appropriate and encouraging others to do so.
Ability to work accurately whilst under tight time constraints and high-quality standards.
Knowledge of all relevant local legislation and regulations including Contractors.
Knowledge of the firm's supplier contracts.
Discretion skills and ability to maintain confidential data.
Education: Degrees/Field of Study required: (if blank, degree and/or field of study not specified)
Certifications: (if blank, certifications not specified)
Required Skills:
Optional Skills:
Desired Languages: (If blank, desired languages not specified)
Travel Requirements:
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date:
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