Card 54 / 284: With respect to the seven goals for delivering negative news presented by the textbook, the letters below share a significant weakness. What is it?
A) They lack clarity and conciseness.
B) They do not help the receiver understand or accept the news.
C) They place themselves at risk for legal liability.
D) They fail to maintain the business relationship.
E) They do not work on reducing anxiety to increase comprehension.

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