With respect to the seven goals for P. Wynn Norman @South University

Question 56 / 323: With respect to the seven goals for delivering negative news presented by the textbook, the letters below share a significant weakness. What is it?

A They lack clarity and conciseness.

B They do not help the receiver understand or accept the news.

C They place themselves at risk for legal liability.

D They fail to maintain the business relationship.

E They do not work on reducing anxiety to increase comprehension.

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Corporate Communication BUS210

Author:

Prof.P. Wynn NormanProfessor

Saylor Foundation

USA

Access: Public Instant Grading

Attribution: Dr. P. Wynn Norman. Corporate Communication (The Saylor Academy 2014), http://www.saylor.org/courses/bus210/

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