Card 26 / 40: When defining conflict, what term describes the change in people's behaviors, feelings, and ongoing responses when confronting an issue?
A) Disagreement
B) Perceived threat
C) Interests
D) Concerns

Answer:
B) Perceived threat

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Explanation:

Please refer to the Unit 5 Introduction. In University of Wisconsin-Madison: Office of Human Resource Development's "About Conflict," you will read about the factors that influence how we respond to conflict. People respond to the perceived threat rather than the true threat. Therefore, "behaviors, feelings and ongoing responses become modified by that evolving sense of threat." The goal is to understand the true threat (issues) and develop strategies (solutions) that constructively manage the conflict.

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https://www.jobilize.com/negotiations-conflict-management-mcq-quiz-by-charles-jumper

Negotiations & Conflict Management BUS210

Author:

Charles JumperProfessor

Saylor Foundation

USA

Access: Public Instant Grading

Attribution: Charles Jumper. Negotiations & Conflict Management (The Saylor Academy 2014), http://www.saylor.org/courses/bus403/

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