• Card 25 / 40: Your firm has a union labor contract that you are trying to renegotiate. Members of the union have threatened to strike if a new contract is not agreed to within a stated timeframe. What is an alternative mechanism available to the parties to resolve this type of dispute?
    A) Mediation
    B) Court
    C) Arbitration
    D) Negotiation

    Answer:
    C) Arbitration

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Explanation:

Please refer to subunit 5.2.2. In Beyond Intractability's article, "Arbitration," by Christina Leb, you will read that arbitration is "an extra-judicial mechanism through which conflicts can be solved." The parties decide whether they want their disputes solved through arbitration. The outcome is typically binding on the parties.

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Negotiations & Conflict Management BUS210

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Attribution:  Charles Jumper. Negotiations & Conflict Management (The Saylor Academy 2014), http://www.saylor.org/courses/bus403/
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