Account Manager

Pearl Interactive Network
US - Virginia - Richmond
January 9, 2025

Pearl Interactive Network is sourcing an Account Manager.

The

Account Manager

(AM)

is responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction by managing their accounts, identifying new sales opportunities within those accounts, and achieving sales targets while acting as the primary point of contact for customer interactions; include developing account plans, managing customer expectations, resolving issues, and collaborating with internal teams to deliver optimal service and maximize revenue.

Pearl offers a Competitive Compensation and Benefits package to include:

Medical, Dental, Vision, and Life Insurance

Paid time off, Paid holidays

401K eligibility

Additional ancillary benefits to support your lifestyle professionally, physically, and financially through our professional development and coaching program.

Operating Hours:

Mon. - Fri, 8 AM - 5 PM EST, with flexibility

Technical Equipment, and Remote Office Requirements:

Broadband internet connection with a minimum download speed of 100 Mbps and upload speed of 10 Mbps. No Satellite Connections.

Test your network at speed.cloudflare.com to verify before you apply.

Ethernet cable access. Wi-Fi-only connectivity, prohibited.

Private and secure workspace within your home. Away from noise and distractions.

Computer equipment, monitor(s), and headset provided.

Job Duties:

Actively take ownership of the client accounts. Serve as the lead point of contact for all account management.

Negotiate contracts and close agreements to maximize profits.

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.

Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.

Uncover opportunities for increased customer base growth and potential opportunities for other services.

Build and maintain strong, long-lasting client relationships. Maintain regular communication with clients including project status updates, meeting summaries, expense tracking, etc.

Develop trusted advisor relationships with key accounts, customer stakeholders and executive management.

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).

Prepare reports on account status.

Collaborate with internal teams to identify and grow opportunities.

Assist with challenging client requests or issue escalations as needed.

Job Requirements:

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role.

BA/BS degree in Business Administration, Sales, or relevant field.

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive level.

Solid experience with CRM software and MS Office (particularly MS Excel).

Experience delivering client-focused solutions to customer needs.

Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail.

Excellent listening, negotiation, and presentation abilities.

Strong verbal and written communication skills.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The employee is regularly required to sit for prolonged periods of time. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Background Investigation and Skills Assessments Required

Pearl Interactive Network, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

Registered Nurse -General Medicine Unit- Full Time, Nights

Sentara Health

US - VA - VA - Charlottesville
January 7, 2025

City/State • Charlottesville, VA • OverviewWork Shift • Third (Nights) (United States of America) • Sentara Martha Jefferson Hospital is hiring a Registered Nursefor Cornell 3- our MedSurg Unit! This is a full-time night shift position (12 hour) in Charlottesville, VA. One of the best staffed...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now