Donor Experience Officer - Institutional Advancement & UW Foundation

The University of Wyoming is delighted to receive your interest in our vacant position! We strive to connect with qualified and uniquely talented individuals to join our campus community. We would love to hear how your experiences translate to this position, the University's Mission, Vison, and Values, and encourage you to submit an application today!
JOB TITLE:

Donor Experience Officer
JOB PURPOSE:

University of Wyoming Foundation
The Donor Experience Officer (DXO) is a key member of the dynamic and mission-driven
University of Wyoming Foundation (UWF) team. In addition to joining UWF's talented team of development professionals, the candidate will have the opportunity to take part in a cutting edge advancement program that will change the face of annual giving.
The Donor Experience Program is focused on marrying UWF's development communications efforts with fundraising workflows in order to engage and grow the next generation of supporters of the university. The DXO will focus on providing a first-class philanthropic experience for all donors by leveraging digital engagement to effectively build relationships based on what truly matters to each individual supporter.
The DXO will manage a portfolio of donors, with clear donor retention, reactivation, and acquisition goals. The candidate will collaborate with other departments both internally at the foundation and across campus, to effectively execute 1:
1 outreach campaigns using technology resources including EverTrue's cloud platform, social media and virtual communications software.
This role is critical to helping UWF achieve both its near-term annual giving goals and long-term fundraising objectives and develop qualified major gift referrals. Candidates should be self-motivated and positive professionals, with a team-first optimistic attitude, eager to embody the Wyoming spirit and engage alumni and friends at a high velocity in a personalized manner. The DXO will work under the supervision of the Director of Annual Giving and will work under the guidance of the EverTrue Advancement Programs Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Actively engage with and build relationships with a portfolio of UW Alumni, supporters and friends
Manage a hand-selected portfolio of approximately 1,000 current and lapsed donors
Leverage technology including EverTrue's cloud platform, social media platforms and video conferencing software tools to build rapport, steward and solicit donors in an alumni centric, targeted, high-velocity manner
Execute monthly and quarterly communication plans (averaging 50+ outbound touchpoints per day) across portfolio to ensure consistent and relevant donor communication
Meet and exceed clearly defined activity, donor and revenue retention, and reactivation goals
Be fluent in the "menu" of engagement and philanthropic opportunities across the university (regional alumni events, on campus events, mentorship and volunteer opportunities, crowdfunding campaigns, fundraising priorities) to inform conversations and solicitations
Embrace a "mile-wide and inch-deep" approach to serving as a proactive advisor on resources available to donors across the institution.
Build relationships across the University campus to be in a position to connect donors with relevant individuals when applicable
Aid in outreach and follow up for events and activities
Proactively monitor engagement to identify and launch initiatives that drive donations

COMPETENCIES:

Teamwork
Collaboration
Meeting Facilitation
Strategic Planning
Work Prioritization and Management
Analysis and Problem Identification
Work Tempo

REMOTE WORK ELIGIBILITY:

This position provides vital support to campus customers and requires the successful candidate be available to work on campus.
MINIMUM QUALIFICATIONS:

EDUCATION:


Bachelor's degree or equivalent combination of education and experience
EXPERIENCE:


1-2 years of work-related experience

DESIRED QUALIFICATIONS:

Experience in higher education fundraising as a student or professional (preferred)
Desire to pursue a career in higher education advancement
High degree of grit and resilience and desire to challenge the status quo
Unceasing "can do" attitude
Strong work ethic with a desire to become a leader in the development space

REQUIRED MATERIALS:

Complete the online application and upload the following for a complete application:
cover letter, resume or C.V. and contact information for four work-related references.
HIRING STATEMENT:

UW is an Affirmative Action/Equal Opportunity Educator and Employer (UW Reg 4-1). The University does not discriminate in employment or personnel practices on the basis of race, gender, religion, color, national origin, disability, age, protected veteran status, sexual orientation, gender identity, genetic information, creed, ancestry, political belief, pregnancy, or any other protected category or participation in any protected activity. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call *** or email jobapps@uwyo.edu.
ABOUT LARAMIE:

The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit
/visitlaramie.org/