Accounts Specialist

Job Title:

Accounts Specialist



Trystar is a leader in power inverters, distribution equipment, and related services at the heart of supporting our electrical infrastructure. Our team members focus on producing the highest quality products in the industry and providing industry-leading service. Safety and integrity are our guiding principles, and we work together to achieve excellence for our customers every day.

Trystar's team members are our most important asset, and this position plays a critical role in achieving our strategic objectives. As a

Accounts Specialist , you will support the Customer Experience and Sales teams. In this role you will get to engage with Sales and customers on RFQ processing, Order Processing and Relationship Management. You will have the opportunity to support all products that Trystar offers and grow your knowledge as our product offerings expand. This is a fantastic opportunity for a talented and motivated individual who is eager to support our customers and take the next step in their career.

We are looking for people who believe in our guiding principles and values of:
Safety
• We believe everyone should leave Trystar facilities in the same or better condition than when they arrived.
Integrity
• We're honest, transparent, and committed to doing what's right.
Customer focus
• We have relentless focus on our customers and their success.
Right with speed
• We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity.
Play for each other
• We're a team. We show up for each other and we know that through teamwork we achieve greatness.
Champion change
• We know adaptation and improvement are requirements to survive and to thrive.
Enjoy the journey
• We create an environment where our team feels appreciated and has fun along the way.
In this role you will get to:

Support our Sales team and customers on quote creation, order processing and relationship management
Perform recurring customer check-ins to understand performance, future forecasts, etc
Establish and grow customer relationships through direct interaction and support of the Sales team
Perform customer outreach and lead generation for key markets and customers
Maintain up to date customer information and interactions in ERP and CRM
Job Requirements:

Basic Qualifications

5 years of experience within academic, military, or corporate business environment
Strong written and spoken vocabulary and ability to communicate with customers
Experience in Sales or Customer Experience type role
Ability to use digital tools to capture and respond to customer requests
Proficient in Microsoft Office 365
Additional Qualifications

Experience in the Power Conversion, Power Distribution, Power Monitoring or Power Transformation markets
Highly motivated, passionate, with exceptional written and verbal communications skills
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment
High comfort level establishing and growing relationships with customers and internal partners
Continuous improvement mindset