Solution Engineer Marketing & Cookie Consent

technologies-expected :

• Jira

• This role is part of the Global Digital & Technology department of HEINEKEN International and is located in Krakow.
• Join our vibrant team as a Solution Engineer Marketing & Cookie Consent at HEINEKEN, where we're on a digitalization journey to become the best-connected brewer, aligning with our EVERGREEN 2025 strategy. We're evolving to be more customer and consumer-centric, and your role is a pivotal opportunity to make a significant impact in achieving that goal. Be part of the transformation and contribute to our exciting journey toward excellence!
• As a Solution Engineer Marketing & Cookie Consent you immerse yourself in a collaborative agile squad of product architects and Marketing Technology geeks.

• executing seamless integration of the OneTrust and Google Analytics Consent Mode marketing consent solution into the existing systems and platforms of HEINEKEN
• implementing marketing and cookie consent for both eCommerce B2B platforms and B2C platforms
• securing different levels of consent for B2B eCommerce Orders/Transactional information and Marketing
• building eCommerce/B2B preference centres
• designing the implementation to be scalable and adaptable to future growth and changes in the marketing and regulatory landscape
• forging relationships globally to enhance solution maturity, both technically and business-wise
• ensuring compliance, by liaising with legal and privacy departments all over the world, with international data protection regulations, such as GDPR, CCPA, and other relevant standards
• customizing and designing branded consent forms aligned with the company's identity, ensuring a positive and regionally adaptable user experience
• managing granular consent preferences, allowing for specific permissions related to diverse marketing activities
• establishing automated workflows for the entire consent lifecycle, including initial collection, renewal, and withdrawal processes
• generating insightful reports and analytics to track and analyze consent data, supporting data-driven marketing decisions
• implementing a user-friendly opt-out mechanism, empowering consumers and B2B customers to modify or withdraw consents effortlessly
• conducting continuous monitoring of regulatory changes and updating the consent solution to ensure ongoing compliance
• providing comprehensive training sessions for employees involved in consent management processes.
• offering dedicated support channels to address issues and maintain the smooth operation of the OneTrust solution
• tackling data architecture, ensuring seamless data flows for enhanced journeys, and identifying opportunities for process and technology improvements that have a direct business impact
• planned governance and planning for solution and capability maturity, continually assessing people, processes, and technology- the operating model for sustained excellence
• Zooming out and viewing the solution as part of the wider D&T architecture to plan ahead in terms of technology and data architecture
• willing to learn and acquire certification (offered by Heineken) in OneTrust consent

• at least 3-5 years of relevant (global) OneTrust experience in a similar position of configuring and implementing OneTrust consent-related modules, and related API configurations
• expertise in executing the integration of OneTrust marketing consent solutions seamlessly in B2B eCommerce platforms and B2C platforms for both cookie and marketing consent
• skills in customizing consent forms, ensuring a positive and regionally adaptable user experience
• compliance with international data protection regulations is mandatory for this role
• ability to manage granular consent preferences, allowing specific permissions for diverse marketing activities
• expertise in the implementation of automated workflows for the consent lifecycle is a key responsibility
• ability to generate insightful reports and analytics is expected to track and analyze consent data
• ability to provide dedicated support channels and conduct comprehensive training sessions for employees is part of the role
• excellent facilitation, presentation, and analysis skills
• business domain expertise for the relevant product
• skills in MS Excel, PowerPoint, and JIRA/DevOps
• experience in working with Business Intelligence tools would be a plus
• experience of working in a deadline-driven environment with rapid release cycles
• experience with Agile way of working

• Hybrid ways of working
• Private medical healthcare
• Attractive performance bonus
• Sodexo pre-paid card
• Life insurance
• Employee referral program
• Wide range of trainings
• Local and global job opportunities within HEINEKEN
• Parking space
• Open bar once a week
• We are ACCA Approved Employer

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• integration events
• corporate sports team
• parking space for employees
• extra social benefits
• pre-paid cards
• christmas gifts
• employee referral program
• charity initiatives
• flexible work from home scheme after pandemic/lockdown
• open bar on Fridays