Senior Business System Analyst SAP

Join our team

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations.
For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs.
Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies.
Metro Supply Chain is a 2024 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

SUMMARY

This role will interface with our business areas, its managers and system users to define, design, implement, train, and provide on-going support for IT services.
The successful candidate will have subject matter expertise in one or more of the above mentioned areas.
This role will also involve configuration of SAP WM and XPS/Connectship primarily, documenting business processes and reporting solutions, as well as assisting and coordinating aspects of on-going cross-functional projects as required.
The Senior Business Analyst - SAP WM will work closely with an extended cross functional team of SAP ABAP programmers, Basis, and Business Analysts who are subject matter experts in various modules of SAP and other tools.
Please note that this position will require participation in on-call and after-hours support based on a predefined schedule.

RESPONSIBILITIES

• Plan, solicit business requirements, design, develop, test, implement, train, as well as coordinate the start up and support activities of new functionalities.
• Develop business requirement documents, test scripts/test scenarios, business processes and procedures, work instructions, and other detailed user related and support documentation to support standard configuration.
• Identify and drive opportunities for business process improvements and redesign either in existing systems or by adopting new functionalities available in other systems, while demonstrating project and program management leadership.
• Focus on the overall business goals and objectives and ensure alignment with IT strategy.
• Ensure that services and service management processes are reviewed, designed, and developed based on business requirements or strategic objectives, including service level agreement adherence and conformance to standards and regulations.
• Manage and support the "production" environment to ensure continuation of service.
• Proactively adapt internal processes to changes in our customer base and customer requirements.
• Take action to continually improve the team's operational performance as it relates to both incident and change management.
• Collaborate proactively with Business Development, IT, and other team members to complete required tasks.
• Troubleshoot and resolve technical issues.
• Quickly come up to speed and maintain a current understanding of the changing nature and needs of the business.
• Ensure adherence to change management processes and provide quality assurance to all deliverables.

EXPERIENCE

• 8 years experience implementing/supporting SAP-WM in diverse environments (e.g.
  Configuration of WM - Bin and Storage Locations, Movement Types, Picking and Putaway Strategies, Serialization, Batch Management), with preference given to those with additional SD configuration experience in SAP.
• You have integration experience of WM to other supply chain modules.
• Business and technical experience in Warehouse Management.
• Experience with data migration activities (e.g.
  LSMW for inventory loads).
• Good understanding of test strategies, test planning, and test methodologies.
• Demonstrated accuracy with reports and projects, analytical aptitude and a strong attention to detail.
• Experience prioritizing and handling multiple tasks and competing priorities in a high-pressure environment.
• Good understanding of SAP problem solving approach (logs, dumps, OSS notes, etc.), and have performed data migration activities (e.g.
  LSMW for inventory loads).
• Integration experience with third-party systems using APIs, HTML, EDI, Webservices, etc.
• Strong knowledge of Radio Frequency (Functional) systems with the ability to design custom WM RF transactions.
• Advanced knowledge and experience with Microsoft Office products (Outlook, Word, Excel, Power Point and Visio) is a must.

EDUCATION

• You have a Bachelor's Degree in Operations Management and/or Supply Chain Management, Management Information Systems, Engineering, Mathematics, Business Administration, or a related discipline.

Why Join Us

• Work in an environment where safety is our first priority.
• The opportunity to build a career with a growing company.
• Medical, dental, and vision coverage for you and your family.
• Life and disability insurance.
• Wellness programs to support your family's well-being.
• A Retirement Savings Program with a company match.
• Employee Appreciation Day.
• Company sponsored social events.
• Community volunteering.

We are an equal opportunity employercommitted to building and fostering a diverse workplace where people feel included and valued.
We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.