Site Security Manager

Guardteck Security Corp
CA - British Columbia - burnaby
January 27, 2025

Guardteck is a BC owned and operated security firm providing professional security services throughout Western Canada for over 15 years.
Founded on the values of hard work, loyal clients and a strong team, Guardteck continues to grow and exceed client expectations with a "Safety Through Customer Service Excellence" approach to security services.
Our strength as a company is built upon the investment in our staff, and as we grow, our staff grows with us.
Come be a part of our team and grow with us.

Enjoy access to employee perks that are geared to show our employees that we value their service and are continually looking for new ways to improve your experience with the company.

The Site Manager position, which reports to the Account Manager designated by Guardteck Operations, is important in ensuring that the site is performing at a high level of Customer Service and following the site's contractual requirements.
This position requires a high level of professionalism and the ability to act quickly during various incidents that happen on-site.

Guardteck Security is hiring for a Site Security Manager in Victoria.

Job Responsibilities:
Operational Management

Ensure all staff assigned on-site follow Guardteck's standards, rules, and policies.
Daily review of all Incident Reports, and the Daily Dispatch Log to ensure all pertinent information is captured and ensure proper Grammar is used
Email containing the Daily Dispatch Log and any Incident Reports to be sent out daily as per Guardteck SOP
Review of the pay period being locked down by 1200hrs (noon) on lockdown days to ensure that the schedule that will be locked down is fully entered and all rates are entered properly.
Reviewing the contract and ensuring that the site is fully compliant with all pre-requisite and site-required training for all staff working on-site
Follow up with the Guardteck Operations Team to ensure all required training that is outstanding is being actioned
Review and approve any expense reports, pay discrepancies, and recruitment tickets in Zendesk
Conduct a meeting with the Guardteck Account Manager at least once every two weeks and ensure that the meeting minutes are tabulated and shared with the Account Manager
Monthly Scorecard completion to provide the Account Management Team with an Operational Update on the site's performance
Ensure KPIs are being followed and any exceptions should be reported to the Account Management Team
Respond to any after-hours emergencies to support Site Staff as well as ensure information is being disseminated to the proper channels based on the incident that is occurring

Team Leadership & Mentoring

Coaching and Development of the site's Security Leadership Team
Developing and implementing robust security strategies and policies to protect the company's assets, employees, and facilities
Conduct bi-yearly and yearly Employee Performance Reviews on all staff assigned on-site
Coordinate and Execution of random tabletop exercises such as Fire Drills and Active Threat Situations (Active Shooter, Subject with a Weapon, Bomb Threats)
Conduct a meeting with all Shift Supervisors and the Site Security Management Team at least once a month and have the meeting minutes tabulated and sent to the Guardteck Operations Team
The Site Supervisory Team shall select an employee to be the Employee of the Month

Client Interaction

Conduct random security threat assessments of the property and liaise with the Guardteck Account Manager, and the Site's Property Management Team to assist with possible ways to increase the level of Security and the efficiency of the Security Program
Maintaining and updating emergency response plans, ensuring all employees know their roles and responsibilities as well as relaying information requiring updating to the Client to ensure the Response Plans are updated throughout the property
Conduct a meeting with the Site Property Management at least twice per month and ensure that the meeting minutes are tabulated and sent to the Guardteck Operations Team
Checking in with the Site Property Management Team at least once per day and conduct random site walkthroughs with the Property Management Team
Responding and actioning of any Client requests made via email or telephone in a timely and efficient manner

Knowledge, Skills, and Abilities:

Minimum of 3-5 years of experience in a leadership capacity within the security industry.
Experience with integrated security systems (CCTV, Access, Intrusion).
Advanced computer skills (Excel, Word, Outlook)
Ability to work independently and as a team player.
Outstanding problem-solving skills, attention to detail, and awareness of Guardteck's business environment and relationships.
Ability to always maintain confidentiality and discretion.
OFA Certification not necessary but preferred
AST Certification not necessary but preferred

Read the full job description and apply online on the recuiter's web-site

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