Tailor / Sales Lady

TAILORING JOB:
Open the shop promptly and keep the shop neat and clean.
Greet and welcome customers when they enter the shop.
Try to communicate in the language known both to you and the customer.
Ask the customer about the way the dress is to be altered (cut and sew).
Take correct measurement of the customer for both new jobs and any alterations and measure customers for size, using tape measure and records measurements.
Ask for any specific designs required by the customer and position pattern of garment parts on fabric, and cuts fabric along outlines, using scissors.
To do a neat and clean job by applying the correct procedures for cutting and sewing the clothes.
Develop design for garment, adapts existing design for garment, or copy existing design for garment.
Alters garment and join parts, using needle and thread or sewing machine, to form finished garment.
Draws individual pattern or alters existing pattern to fit customer's measurements.
Sews button and buttonholes to finish garment.
Presses garment, using hand iron or pressing machine.
To attend customers for alteration (cut & sew) at any of the branches of Martinizing laundry including Salihiya or visit customers at their site (site visit with pickup & delivery).
To prepare the bills immediately and record payment collection accurately.
To inform the customer correctly when to pick up the order.
To make sure that the order is ready a day before the customers come for collection.
Cut and sew garments for Management.
SALES LADY JOB:
Check clothes received for washing / dry cleaning.
Advise customers on the advantages and disadvantages if any, on washing or dry cleaning and carry out whatever service is required by the customer.
Keep red spots in places where there are stains to enable the dry cleaner / washer to do his work faster. Inspect the garment and draw customer's attention to the problematic spot or any other damage in the garment. Explain to the customer, if necessary, that there is no guarantee on such type of fabric.
If the customer makes specific requests such as spot removal or replacing buttons, make a note on those requests on the corresponding items / bills.
Prepare the correct bill, listing the different garments and re-checking the quantity of items to be cleaned, identifying the items by color and type on the ticket and calculating the total cost of the bill. A separate bill for alteration will be prepared if approved by the customer.
The customer may pay when dropping off the clothes, and the Sales person processes the payment. The customer is given a copy of the ticket and informed what day his clothes will be ready to be picked up; the same is mentioned on the bill.
Separate the clothing according to type, such as shirts, dresses, slacks, and fabric type for items that need special care.
Report immediately to the customer in case any valuable items are found inside the clothes.
Keep up with the customer's clothing by tagging each item with the number that matches the ticket. The number is usually pinned to the tag inside the clothing, and all items are placed inside a laundry bag.
Should answer phones, answer questions about prices and store hours, and let customers know that their clothes are ready.
Retrieves folded linens, stacks or hangs clean linens as appropriate.
Reports deficiencies in the laundered items to the laundry manager.
Deliver the right garment to the customer after checking twice the number in the bill. Even assist customers picking up their clothing at the laundry shop.
Check the cash received. Courteously ask the customer to check the garments before leaving the shop.
Thank the customer for the transaction.
Switch off all electric sockets before leaving the shop.
HYGIENE:
Maintain neat and clean appearance at the shop with proper uniform. Apart from this, counter staff has to sack all the soiled garments as soon as they are received from the customer to avoid the musty smell, and to clean the shop daily with disinfectant to keep good odor in the shop.
FINANCE - CASH HANDLING:

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Issue and track Discount cards and offers and keep track of the same.
Collect customer's receipt and check at the end of the day.
Calculate total payments received during a time period, and reconcile this with total sales.
Prepare the daily sales report at the end of the day and keep the cash report ready for collection by the concerned person.

Job Type: Full-time
Ability to commute/relocate:

Manama: Reliably commute or planning to relocate before starting work (Required)

Application Deadline: 20/11/2023
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