University of New England AU - Course Advising Resource Coordinator

University of New England AU
AU - armidale
January 16, 2025

Course Advising Resource Coordinator

Student Journey

Continuing, full-time
$87,051 to $95,685 per annum (HEO6)
Plus 17% employer superannuation
Salary packaging options are available
5 weeks annual leave plus Christmas week shutdown, per annum
Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position)

About the role

The Course Advising Resource Coordinator works as part of the UNE Course Advising team. This role is responsible for liaising with other UNE teams and Schools to ensure clarity and accuracy in the advice provided to students through course advising. Based on these interactions, the Course Advising Resource Coordinator leads the development, publication, and maintenance of resources that support both staff and students involved in course advising. These resources include the Course Advising website, video guides, reflective questionnaires, completion strategies, planning templates, and School-specific advising guidelines.

As a senior member of the Course Advising team, the Course Advising Resource Coordinator also serves as the point of internal escalation for complex student matters and will lead the team in the absence of the Student Engagement Advisor.

About you

To be successful in this role, you will have:

Excellent communication skills in order to collaborate seamlessly with teams and schools to deliver accurate, consistent course advice.
Experience in creating and maintaining clear, user-friendly advising resources (e.g., websites, video guides, templates).
Proven ability to lead and support a team, including acting as a point of escalation for analysing and providing effective solutions for complex student challenges.
High level of accuracy in reviewing and updating advising materials to ensure correctness.
Skilled in building relationships with academic and administrative staff to align advising resources with university needs.
Proficiency in content management systems and tools to develop and maintain online resources.
Flexibility to adapt advising resources and processes based on evolving academic policies and student needs.
Ability to assess feedback, evaluate resource effectiveness, and make data-driven improvements.

Enquiries and additional information

To discuss this role please contact Shaun O'Connell, Student Engagement Advisor, phone:
(02) 6773 3848, email:

Closing Date:
Midnight, 12 January 2025

Reference No:
224217

To Apply

Submit your application through and refer to vacancy ref 224217 .

Commitment to Inclusion and Diversity

UNE is committed to building a diverse workforce and strongly encourages applications from Aboriginal and/or Torres Strait Islander Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTQIA+ people.

Read the full job description and apply online on the recuiter's web-site

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