Strategic Account Manager

Who we are…

GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world's largest industries for companies, government organisations and industry professionals.

We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers.

Why join the Sales team at GlobalData?

GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world's trusted source of strategic industry intelligence.

Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it's the collaboration of our teams that have shaped our success and will continue to do so in the future.

The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme.

The role:

We are seeking a highly motivated and experienced Strategic Account Manager to join our team. The ideal candidate will be responsible for developing and maintaining long-term relationships with key clients, identifying growth opportunities, and ensuring the successful delivery of our solutions. This role requires a strategic thinker with excellent communication skills and a proven track record in account management.

What you'll be doing:

Client Relationship Management:

• Build and maintain strong, long-lasting relationships with top-tier accounts through on-site visits and C-Suite discussions.
• Act as the primary point of contact for these key clients, ensuring their needs are met and their expectations exceeded.
• Manage and develop strategic business relationships to achieve material and sustainable growth.
• Manage high-profile accounts spanning broad geographic areas, representing significant revenue, and having diverse and complex needs.

Strategic Planning:

• Develop and implement strategic account plans to drive the growth of accounts.
• Ensure alignment of account strategies with overall business objectives.

Business Development:

• Identify and pursue new business opportunities within existing accounts, including upselling and cross-selling based on sales intelligence.
• Personally lead, manage, and run the sales process, bringing in additional resources as required.
• Generate new business opportunities within large accounts (New Logo business development).

Cross-functional Collaboration:

• Work closely with internal teams such as customer success, analysts, and product development to ensure the successful delivery of solutions.
• Coordinate with marketing to align strategies and improve client engagement.

Performance Analysis:

• Monitor and analyse account performance metrics.
• Implement actionable strategies to address areas of improvement and optimize account growth.

Market Insights:

• Stay updated on industry trends, market conditions, and competitors.
• Provide strategic insights and recommendations to clients and internal teams based on these insights.
• Develop a strong personal network of contacts to continually be aware of market dynamics, client challenges and objectives, as well as competitor intelligence.

Sales Support:

• Produce professional and compelling material to support sales activities.
• Identify market opportunities for new propositions, building a business case through Voice of Market/Customer, championing through the development lifecycle.

Expertise:

• Act as a subject matter expert in their defined market.
• Ability to negotiate complex contracting processes between GD and large multinational organizations.

What we look for.

• Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
• Minimum of 10+ years of experience in client management, with significant face-to-face engagement.

Skills:

• Strong strategic thinking and relationship management skills.
• Proven ability to manage multiple accounts and projects simultaneously.
• Previous experience as a Business Development Representative is a plus.
• Strong problem-solving skills and attention to detail.
• Self-motivated with a proactive approach and a curiosity to learn.
• Strong negotiation and conflict resolution skills.
• Familiarity with SAS solutions, custom analytics, and working with analysts.
• Ability to manage high-profile accounts spanning broad geographic areas with diverse and complex needs.

Personal Attributes:

• Self-motivated with a proactive approach.
• Strong negotiation and conflict resolution skills.
• Ability to work independently and as part of a team.
• Adaptability and a willingness to learn.

In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit careers. globaldata. com

GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

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