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Responsibilities

  • Create, inspire, and conceptualize the beverage menus in alignment with the overall direction by the brand and ensure that menus are up to date.
  • Ensure that all beverage service standards and sequences of services are being followed and adhered to by the staff.
  • Monitor and adjust the schedules for the staff in close coordination with the General Manager, in order to meet demand and customer service expectations.
  • Manage and achieve the budgets that are determined for the beverage department.
  • Forecast and keep track of which drinks are most in demand and establish creative techniques to motivate the bar team to increase the sales revenue of the bar.
  • Ensure that all beverage products served meet the established specifications and standards.
  • Ensure implementation of area sanitation standards.
  • Review cost increases, communicate with suppliers to review charges, and apply strategies to lower costs when possible.
  • Empower employees to provide excellent customer service.
  • Ensure that adequate stock and equipment is available before and during service.
  • Ensure that all beverage equipment is operated safely and with reasonable care, reporting mechanical problems for repair.
  • Manage the staff through coaching and training, in order to improve performance and to achieve the department's objectives and targets.
  • Provide on-the-job training and constructive feedback to subordinates to support their overall development.
Requirements
  • Minimum 5 years of experience in a similar position in a high-volume, resort experience preferred.
  • Working knowledge of all aspects of beverage operations.
  • Excellent communication skills.
  • Excellent interpersonal and organizational skills.
  • Excellent management skills.
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