• Card 36 / 40: What term was used by Trompenaars to describe how people judge the behaviors of their colleagues?
    A) Achievement versus ascription
    B) Neutral versus affective
    C) Universalism versus particularism
    D) Specific versus diffuse

    Answer:
    C) Universalism versus particularism

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Explanation:

Please see subunit 6.2.1: Global Project Management: Jean Binder's "Trompenaars' Dimensions" to read about Trompenaars and Hampden-Turner's model of culture with seven dimensions. Each culture has its own ways of thinking, values and beliefs, and preferences. "What distinguishes people in one culture from other cultures is where these preferences fall on each of the seven dimensions." The dimension of universalism or particularism "defines how people judge the behaviours of their colleagues. Universalistic cultures focus more on rules and are more precise when defining contracts. In particularistic national cultures, the focus is more on relationships; thus, "contracts can be adapted to satisfy new requirements in specific situations."

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Negotiations & Conflict Management BUS210

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Attribution:  Charles Jumper. Negotiations & Conflict Management (The Saylor Academy 2014), http://www.saylor.org/courses/bus403/
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