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Card 3 / 40: What do experts recommend you do to invest in relationships with your customers?
A) Become a resource
B) Tailor your approach
C) Write a note
D) All of these answers

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Explanation:

Please see subunit 3.3.4. In Entrepreneur Media, Inc., read the article "Keep Your Customers From Straying," by Leslie Spencer Pyle. You will learn that it is important to build a relationship with your customers to entice them to stay with you. The author describes eight ways to invest in your current and potential customer relationships: 1. Touch base frequently. 2. Pick up the phone. 3. Branch out. 4. Become a resource. 5. Write a note. 6. Tailor your approach. 7. Be prompt with inquiries. 8. Listen, listen, listen.

Hide Choices Interactive Question Quiz Home Page

https://www.jobilize.com/negotiations-conflict-management-mcq-quiz-by-charles-jumper

Negotiations & Conflict Management BUS210

Author:

Charles JumperProfessor

Saylor Foundation

USA

Access: Public Instant Grading

Accepted Answer

Answer:
D) All of these answers

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