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- Computer Skills Literacy MCQ
- Unit 03: Computer Security and
- According to Brian Satterfield
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Card 2 / 19: According to Brian Satterfield, one of the initial steps users should take if Windows won't boot or crashes is which of the following?
A)
Hold the power button and restart the computer.
B)
While in Safe Mode, run the antivirus and antispyware programs to remove any detected threats.
C)
Unplug the computer for 30 seconds and then plug it in again.
D)
Immediately contact technical support for instructions.
Answer:
B) While in Safe Mode, run the antivirus and antispyware programs to remove any detected threats.
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Attribution:
LaToya L. Trowers. Computer Skills And Literacy . The Saylor Academy 2014, http://www.saylor.org/courses/prdv001/
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