Question 1 / 15:  According to Brian Satterfield, one of the initial steps users should take if Windows won't boot or crashes is which of the following?
A  Hold the power button and restart the computer.
B  While in Safe Mode, run the antivirus and antispyware programs to remove any detected threats.
C  Unplug the computer for 30 seconds and then plug it in again.
D  Immediately contact technical support for instructions.
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Computer Skills And Literacy MCQ

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Attribution:  LaToya L. Trowers. Computer Skills And Literacy . The Saylor Academy 2014, http://www.saylor.org/courses/prdv001/
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