• Card 12 / 40: Which of the following best defines the term conflict?
    A) It is a disagreement.
    B) It is a perceived threat.
    C) It contains substantive, procedural, and psychological dimensions.
    D) All of these answers

    Answer:
    D) All of these answers

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Explanation:

D. Please refer to subunit 1.2. In University of Wisconsin-Madison: Office of Quality Improvement and Office of Human Resource Development's "About Conflict," you will read that conflict is more than "mere disagreement." Conflict includes a "perceived threat" and contains "substantive, procedural, and psychological dimensions."

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Negotiations & Conflict Management BUS210

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Attribution:  Charles Jumper. Negotiations & Conflict Management (The Saylor Academy 2014), http://www.saylor.org/courses/bus403/
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