US - West Virginia - Charleston
December 20, 2024
Salary: $1,986.54 - $2,901.93 Biweekly
Location : Hurricane, WV
Job Type: Full-Time Permanent
Job Number: DOT25WF005A
Division: West Virginia Department of Transportation
District/Subdivision: Winfield Regional Office
Opening Date: 12/17/2024
Closing Date: 12/30/2024 11:59 PM Eastern
Nature of Work
Under administrative direction, manages a Division of Motor Vehicles Regional Office to include the operation, policies, work processes and application and interpretation of laws, regulations, and division procedures. Plans and organizes work procedures, directing the procedures, development, and evaluation of employees. Responsible for the administrative oversight of funds and inventory. Other duties as required.
Pay Grade: 17
Typical Duties and Responsibilities
• Plan, direct, and oversee and coordinate staff activities, such as hiring, training, approving leave, work schedules, and evaluating performance in a DMV Regional Office.
• Prepares and presents oral and written reports, audits financial and inventory transactions.
• Interprets and applies departmental policies and regulations for employees and others in state government.
• Supervises the monitoring of the Regional Office activities to determine compliance with state and federal regulations, policies, and work standards.
• Compiles and analyzes data for reporting purposes.
• Recommends selection of staff (as part of the interview process).
• Reviews and interprets state code, policies, and procedures to ensure proficiency in the processing of transactions.
• Administer various types of knowledge/skills tests for driver's license issuance.
• Reviews customer documentation as required to ensure that all information is complete and accurate.
• Responsible for reconciliation of daily funds and inventory, to include conducting voids.
• Deals with unusual or hostile situations, in addition to complex driver, registration of titling issues to resolve customer issues.
• Conducts corrective/disciplinary actions as required or directed
• Travel may be required; therefore, a valid driver's license is required.
Required Skills and Knowledge
• Knowledge of federal guidelines, motor vehicle law, rules, and regulations
• Knowledge of the mission, programs, and organization of the agency
• Ability to plan, organize, coordinate, and evaluate work activities of subordinates
• Ability to interpret rules and regulations
• Ability to develop policies and procedures
• Must possess excellent communication and presentation skills
• Ability to multi-task in a fast-paced work environment
• Ability to establish and maintain effective working relationships
• Knowledge of computer skills is required
• Must possess a strong customer service focus
Required Education and ExperienceREQUIRED TRAINING/EDUCATION:
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