Salesforce Business Analyst Manager

Scope of role

Our Digital Solutions team is looking for a Salesforce Business Analyst Managerwho is passionate about enabling all types of users to get the most out of Salesforce. The right candidate will have a strong blend of planning, communication skills, business acumen and platform knowledge. The right candidate will be energized by managing multiple Salesforce Cloud solutions (Sales, Marketing, Service, Service Cloud Voice, Field Service Management, Experience Cloud, Order Management, CPQ and Logik. IO) and owning all of the grooming, refinement, prioritization and team exercises to create a steady backlog flow.

Key Responsibilities

In this leadership role, you will be working and supporting an enthusiastic and talented team with diverse backgrounds, including the Product Owner, Developer, Business Analyst and fellow Salesforce Administrators. You will be supporting an environment with over 2,300 users. You will be responsible for the overall BSA center of excellence and corresponding deliverables through our daily operations and projects.

• Excellent stakeholder management and communication skills

• Lead a team of Business Systems Analysts to create a Center of Excellence around the Salesforce platform

• Drive identification of requirements across business units and identify system processes through evaluation of business objectives, drivers, and success metrics

• Document business requirements and detailed functional and technical specifications from multi-department stakeholders for review and delivery to the development team using agile model as well as develop epics, user stories, and their acceptance criteria for agile delivery

• Evaluate, analyze, and communicate system requirements on a continuing basis, and maintain system processes, including the delivery of regular status reports to all appropriate parties

• Participate in project delivery and process optimization to support the execution of projects using various project methodologies including performing configuration within a variety of software packages

• Identify change management processes and techniques to handle change within a business with minimal disruption to business activities

• Develop test plans for given releases as well as execute system and integration test cases

• Maintain awareness of best practices including processes and technology and identify opportunities for improvement of existing functionality

• Ability to take a topic of higher complexity and break it into topics that are digestible by technical and non-technical stakeholders

• Handle multiple engagements simultaneously without compromising accountability or reducing level of engagement

• Use existing or research new tools that improve the delivery of solutions to customers

• Provide guidance feedback to more junior analysts within the team to elevate their level of capabilities

Qualifications

Technical Skills Preferred/Required:

• 4+ years of Salesforce CRM experience as a Business Analyst

• 2+ years Experience as a lead or mentoring junior BSA's or Admins

• Salesforce Business Analyst Certification preferred

• Salesforce Administrator Certification preferred

• Experience with integrations and change management between Salesforce and external ERP systems through use of middleware platform preferred

• Data modelling skills

• Strong working knowledge of Salesforce platform out-of-the-box functionality, including best practices, security constructs, integration patterns and development options

Other Skills Required:

• Communication & Leadership skills

• Excellent listening, communication, facilitation and presentation soft skills

• Ability to define and communicate the "big picture" in terms of the solution (both functional and technical components) and break it down into smaller manageable work units

• Strong interpersonal, consultative, consensus builder, and issue resolution skills

• Experience working in and leading a team-oriented, collaborative environment - and fostering the culture of technical collaboration

• Ability to present ideas in user-friendly language and to interface on business and technical concepts

• Ability to collaborate with multiple stakeholders to lead multiple strategic initiatives under time and resource constraints, as well as the ability to deliver in a fast-paced, evolving environment.

• Strategic skills

• Exceptional analytical, conceptual and problem-solving abilities

• Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution

Preferred but not required

• Other Salesforce certifications

• Project management experience

Based in Milwaukee, WI is preferred.

Expected Salary: $90,000 - 120,000 annually.

Please note that compensation is based on a variety of factors when extending offer, including but not limited to, the role, responsibilities, candidate experience, education, qualifications, and business considerations.

Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U. S. work authorization.
• LI-Hybrid #LI-Remote

• Medical, Dental, Vision and Prescription Drug Coverage

• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)

• Paid Time Off and Holidays

• 401k Retirement Plan with Matching Employer Contributions

• Life and Accidental Death & Dismemberment (AD&D) Insurance

• Paid Leaves

• Tuition Assistance

Regal Rexnord is a $6. 5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general indust.