Market Research Analyst

Overview

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills, and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment, and connectedness that empowers all of our successes. Learn more.

Position Summary

ISC2's Global Research capability sits within the Corporate Affairs function and is responsible for insights and thought leadership into the challenges and opportunities facing the cybersecurity profession. It also provides some market intelligence services for ISC2's operations globally. Its output, from major research studies to smaller pulse surveys, helps to inform strategy across the organization, as well as enabling ISC2 to reinforce its position as the leading advocate for cybersecurity professionals in the world.

The Market Research Analyst works within the Research function, reporting to the Global Research Lead. As part of a team, the incumbent will create our research agenda, develop the studies, analyze the data, compile the reports, provide insights to the wider organization, and manage external partners and vendors. The team will oversee all elements of ISC2's flagship research projects, including the annual Workforce Study, member satisfaction surveys, ISC2's Brand Study, Women in Cybersecurity Study and Hiring Managers Study. The Market Research Analyst will support the Global Research Lead in this work, working under supervision, but also taking the lead on smaller research projects like pulse surveys. The incumbent will also be called upon to analyze data for, and draft sections of larger studies and reports.

Responsibilities

• Demonstrate ownership and initiative on assigned projects.

• Generate strong relationships with internal stakeholders & vendors, and demonstrate strong delivery skills.

• Write full proposals (excluding budgeting) and recommend research designs.

• Oversee and manage some aspects and phases of a project, from defining research purpose, recommending research designs and project scope to survey development, field management, data processing, analysis, and report writing and presentations.

• Work closely with Global Research Lead & senior executives to manage project outcomes and issues.

• Design & write smaller research reports with actionable insights & recommendations and present findings tailored to each specific audience.

• Focus on repeatable, scalable quantitative projects, as well as handling ad-hoc quantitative projects.

• Recommend and execute on qualitative products or modules, as needed.

Behavioral Competencies

• Ability to demonstrate and support the 5 Company Core Values: Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence.

• Ability to prioritize multiple assignments and large projects in a deadline-driven environment.

• Disciplined in meeting business goals and objectives.

• Ability to proactively identify opportunities and quickly implement solutions.

• Sense of Urgency - Meets deadlines, establishes appropriate priority, executes tasks and projects timely.

Qualifications

• Custom survey research design experience (interviewing stakeholders, determining objectives, designing effective instruments to achieve objectives, sampling, fielding, project management, analysis, reporting).

• Questionnaire / survey instrument design (designing effective questions that reduce bias and achieve goals of research).

• SPSS mid-advanced level experience.

• Survey programming experience: Qualtrics, Survey Monkey, or similar platforms.

• Report Writing and presentation experience: Ability to write clear, concise, and informative reports based on research findings.

• Project Management: Experience managing survey projects, including timelines, resources, and coordination with stakeholders.

• Data Collection: Experience with various methods of collecting data, including online surveys, interviews, and focus groups.

• Data Interpretation: Ability to draw meaningful conclusions from complex data sets and present them in an understandable manner.

• Data Visualization: Skills in presenting data using charts, graphs, and other visual tools to convey findings clearly.

Education and Work Experience

• Bachelor's degree in business, mathematics, statistical sciences or related field.

• Minimum 3 years of experience conducting custom, primary market research projects.

Physical and Mental Demands

• Up to 5% travel may be required (i.e. trade and ISC2 events).

• Work normal business hours and extended hours when necessary.

• Remain in a stationary position, of ten standing or sitting, for prolonged periods.

• Regular use of office equipment such as a computer/laptop and monitor computer screens.

• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Job LocationsUS-Remote

Posted Date2 months ago(11/8/2024 4:21 PM)

Job ID2024-1963

# of Openings2

CategoryCommunications/Marketing