Photography Team Member - Dollywood's Splash Country - Seasonal

Herschend Family Entertainment
US - Tennessee - Pigeon Forge
January 23, 2025

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a Photography Team Member for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Photography Team Member checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

Summary of Essential Functions and Responsibilities

Approaches guests and offers photo services in a friendly manner
Assists guests by answering questions and providing product information
Listens to, understands and anticipates guests needs; takes proactive steps to ensure guest satisfaction
Delivers high quality images to guests, accurately setting camera settings prior to shooting photos
Ensures assigned photo location is stocked, clean, prepared and organized
Handles all equipment safely with care; promptly communicates equipment issues
Computes sale prices, total purchases, receives and processes payments, and balances cash drawer utilizing a POS register
Demonstrates strong customer service and interpersonal skills
Demonstrates effective salesmanship techniques
Complies with all department and park specific policies, legal requirements, dress code standards, procedures, and initiatives
Ensures proper handling of customer credit card information in compliance with Property procedures, as well as Purchasing Card Industry (PCI) standards
Performs other related duties as required

Management reserves the right to change and/or add to these duties at any time.Education and Experience Required

Previous experience in retail or service environment preferred, but not required
Must possess strong motivational and servant leadership skills
Must be able to critically process situations and react quickly while using good judgment
Excellent communication, analytical, and problem solving skills
Must be willing to adapt to changes, policies, and procedures
Must have a pro-active mindset with a high sense of urgency
Must be able to pass a basic math test

Knowledge, Skills, and Abilities

Genuinely friendly, outgoing, respectful and caring
Must be self-motivated and disciplined, able to deal with fast-paced, highly interactive work environment
Must be positive, courteous, and enthusiastic
Must display and live out Leading with Love qualities strongly rooted in the Dollywood Company culture by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed
Must promote and support a "team" work environment
Must adapt to changes easily
Must possess strong sales skills
Able to consistently make a friendly, positive impression
Must have manual dexterity necessary to complete all job duties
Able to constantly traverse within properties to gain access to multiple photo site locations
Able to lift/carry up to 50 lbs
Able to constantly work in all outdoor weather conditions
Able to maintain good personal hygiene
Able to get along with other employees to work out problems and resolve conflicts
Able to comprehend instructions and retain information
Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Able to tolerate and effectively perform in a fast-paced, hectic environment
Able to be flexible to handle frequent changes in priorities
Must have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Able to work with a diversified work force and to maintain a good working relationship with coworkers
Able to handle and manage large sums of money accurately and responsibly
Able to perform basic math functions
Able to solve problems with minimal supervision
Able to utilize strong verbal skills

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

Read the full job description and apply online on the recuiter's web-site

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