At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at *** .
Overview of Job Function:
Verint's Automation Engineer, Cloud provisions, configures and maintains Verint's cloud defined as code that is secure, scalable and highly available.
Principal Duties and Essential Responsibilities:
Automate the provisioning, configuration and maintenance of the cloud infrastructure; defined as code that is secure, scalable and highly available
Build, set up and maintain new development tools
Troubleshoot problems within automation tooling
Write specifications and documentation for automation tooling in a process-oriented fashion
Participate in project planning meetings to share knowledge of system options, risk, impact and cost / benefit information
Engage in code / design reviews and peer-programming efforts to build solutions
Review human-executed work tasks and design automation or pipeline improvements
Work with teams to create CI/CD pipelines to deliver autonomous deployments at scale
Design automation for Windows, Linux, and Containers in a complex global multi-cloud environment
Minimum Requirements:
Pursuing Bachelor's degree in Computer Science or related technical degree
Experience interacting with REST APIs
Ability to work both independently as well as in a dynamic, distributed team environment
Exceptional analytical and problem-solving skills
Strong understanding of how to secure AWS environments and meet compliance requirements (PCI, SOC, HIPAA)
Strong time management, written and verbal communication skills
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
Preferred Requirements:
Experience with Ansible
Solid foundation of networking, Windows and Linux administration
Experience in a DevOps/Platform/Infrastructure role utilizing AWS / Azure / GCP cloud
Experience deploying and managing cloud infrastructure utilizing Terraform, Ansible, Python, PowerShell
Experience with Python or other similar scripting language
Experience managing Jenkins or similar CI/CD service
Experience with Docker and / or Kubernetes
Experience with source control tools such as Git, Jira as well as documentation control tools such as Confluence
#LI-BM1
MIN: $25/HR
MAX: $30/HR
Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one's race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person's behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, 'Protected Characteristics'), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
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