PUBLIC ASSISTANCE SPECIALIST

PUBLIC ASSISTANCE SPECIALIST -

Date: Jan 22, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( .

Requisition No: 844968

Agency: Department of Health

Working Title: PUBLIC ASSISTANCE SPECIALIST -

Pay Plan: Career Service

Position Number:

Salary: $33,980. 00 - $36,036. 00

Posting Closing Date: 01/29/2025

Total Compensation Estimator Tool (

DEPARTMENT OF HEALTH - HILLSBOROUGH

Disease Control Division - AIDS Drug Assistance Program (ADAP) Office - Public Assistance Specialist

1105 East Kennedy Boulevard, Tampa, FL 33602

Thank you for your interest in career opportunities with the Florida Department of Health in Hillsborough County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

Join an amazing company culture that values employee growth and development at the Florida Department of Health. Professional development is highly encouraged and supported within our organization through opportunities for mentorships and educational and skills training. From the moment you are hired, you can begin to grow as a professional and a leader, through strategic planning, internal committees, and project engagement. There are also many opportunities for continuing education at no cost to the employee. If you are looking to further your education through a college degree, the Florida Department of Health can help with our tuition reimbursement program. We offer an inspiring and encouraging atmosphere to support you while you work with us.

The Florida Department of Health (DOH) is responsible for the health and safety of all citizens and visitors to the state. As a public health agency, the Florida Department of Health must monitor the health status of Floridians, diagnose, and investigate health problems, and mobilize local communities to address health-related issues. The Florida Department of Health develops policies and plans that support health goals, enforce laws and regulations that protect the health of all residents and visitors, and link people to needed health care services. The Florida Department of Health also provides specialized assistance to pregnant women, infants, and children with special health care needs, regulates health care practitioners, and provides medical disability determinations.

Title of Position:

Public Assistance Specialist - ADAP

Your Specific Responsibilities:

Performing ADAP and RW program monitoring and monthly tracking of expenditures and client utilization trends

Collaborating with the ADAP State Program Office

Maintaining an up-to-date working knowledge of Health Care Reform and the Affordable Care Act in accordance with Health Resources and Services Administration (HRSA) guidelines

Maintaining an up-to-date working knowledge of Medicaid, Medicare, and private insurance benefit programs

Determining assigned benefits and options for client guidance

Coordinating client referrals and follow-up services as necessary with community-based organizations and community resources

Utilizing ADAP and ADAP-related software, for example, Health Management System (HMS), ADAP Provide Enterprise, CareWare, Florida Medicaid Management Information System (FMMIS), Move-It, STARS, WAGES, LOGI Reports, etc.

Demonstrating excellent customer service and relationship-building skills

Demonstrating strong written and verbal communication skills

Required Knowledge, Skills, and Abilities:

Knowledge of HIV/AIDS

Knowledge of private and public health insurances

Skilled in making eligibility determinations.

Skilled in data entry

Social Perceptiveness: being aware of others' reactions and understanding why they react the way they do

Communication: talking to others to effectively convey information; communicating effectively with others in writing, as indicated by the needs of the audience

Ability to maintain client confidentiality.

Ability to establish and maintain effective working relationships with others.

Ability to work with a diverse population without regard to sex, gender, race/ethnicity, age socioeconomic status, physical disability, or sexual preference.

Ability to multitask and handle face-to-face public interactions.

Ability to plan, organize, and coordinate work activities.

Ability to use Microsoft Office products (Outlook, Excel, Word, and PowerPoint) to create documents, spreadsheets, and presentations.

Qualifications:

Minimum:

1 year of experience with client medical or financial eligibility determinations

1 year of experience in data entry

1 year of experience working with private and public health insurance (for example, Medicaid, Medicare, private, or other third-party insurance)

Valid Florida Driver's License

Preferred:

Bi-lingual in English and Spanish

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:


The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

Annual and Sick Leave benefits.

Nine paid holidays and one Personal Holiday each year.

State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.

Retirement plan options, including employer contributions (For more information, please click

).

Flexible Spending Accounts.

Public Health and Nursing Loan Forgiveness Program

Tuition waivers for State Universities/Community Colleges.

And more!

For a State of Florida Total Compensation Estimator visit State of Florida Total Compensation Estimator (myflorida. com)

For a more complete list of benefits, visit
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Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Note: You .