Plumbing Service Technician

A Groundworks Company
US - Ohio - Obetz
January 4, 2025

OBA, A Groundworks Company, is seeking a talented Plumbing Technician to join their team in Obetz, Ohio!

The Plumbing Technician is responsible for maintaining plumbing and piping systems and associated components, identifying repair/replacement opportunities, and providing excellent customer service. This role will lead the installing, maintaining, and repairing of plumbing systems and fixtures which will include toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs. In addition, this role will inspect and test plumbing systems for safety, functionality, water quality, and code compliance in residential. The Plumbing Technician will address customer queries, troubleshoot and resolve problems, and prepare cost estimates.

What we provide for our employees:

Bi-weekly Pay & bonus/commission opportunities
Transportation to job sites and necessary tools, company vehicle as available
Full-time nonseasonal work, we work year-round!
Employee Ownership Program
Career development & advancement - we promote from within 90% of the time.
Competitive and rewarding, family-oriented culture
Advanced leadership training opportunities as a laborer - become a Foreman in 1 year
Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) retirement program with a company match, 2 weeks paid time off & 6 holidays

Duties and Responsibilities:

Completes plumbing and other related in-home, service calls.
Evaluate customer plumbing situation, develop multi-option proposals/estimates, and present to customers using the A-1/Groundworks Sales Methodology.
Works with customers for a thorough understanding of estimates
Understands service criteria and is accountable for exceeding revenue goals.
Performs recorded camera inspections.
Diagnoses and repairs plumbing & piping systems and components in residential and commercial buildings
Ability to perform projects and service
Proficient in piping domestic, sewer, gas, and hydronic systems with experience in copper (soldering, pro press, and brazing), PVC, cast iron, gas piping (black iron, Gastite CSST), and PEX
Experience in boiler, chiller, and water heater replacement
Maintains tools, supplies and/or equipment for the purpose of ensuring the availability of items and equipment are in safe operating condition
Knowledge of plumbing code
Prepares documentation for written support and conveys information appropriately
Responds to emergency situations to resolve plumbing & piping issues
Enforces a safety-focused culture
Great craftsmanship required
On Call and weekend shifts: We have a rotating schedule. Each shift is a 5-day work week with 1-2 on calls per month.
All other duties assigned

Qualifications:

Minimum 2 years of experience in Residential Plumbing
High School Diploma or GED
Valid Driver's license and insurable driving record required
Knowledge of basic hand and plumbing tools
Experience with home and commercial software and technology (example: ServiceTitan)
License and certifications preferred but not required: Master Plumber, Journeyman Plumber, Backflow Tester, Leak Detection
Operations of plumbing & piping systems and related equipment
Comprehends technical information and blueprints
Attention to detail.
Has the ability to work independently.
Must be a team player, committed to working in a quality environment.
Strong sense of urgency and problem-solving skills.

A1 Sewer & Drain, a Groundworks Company, has been serving customers since 1987. They've consistently served residential and commercial plumbing needs of satisfied customers in Virginia Beach, Norfolk, Chesapeake, Hampton, Newport News, Williamsburg, Yorktown, Suffolk, Portsmouth, Tabb, Grafton, Smithfield, James City County, and Hampton Roads.

A Class A licensed contractor that holds an A+ rating by the Better Business Bureau which highlights their ability to help every customer with a team of experienced, uniformed, well-trained professionals that take great pride in what they do. They provide a 100% guarantee on all work, unless otherwise noted with competitive rates, dependable service, and 24/7 emergency services.

Groundworks® is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.

With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA™ company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe!

Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset - their home.

When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right.

When you choose Groundworks, you'll join thousands of Tribemates who are making history.

Read the full job description and apply online on the recuiter's web-site

Plumbing Service Technician

Plumbing Service Technician

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