Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.The Referral Navigator performs a wide variety of duties associated with patient services. This position is responsible for all components of the patient experience ranging from patient in-take, office visit, patient close-out, and appointment scheduling. The position also oversees the reporting function for the clinic including compliance specific reports as well as corporate statistics.
Schedule:
Monday - Friday, 8:00AM - 5:00PM
Location:
2716 North Tenaya, Las Vegas, NV
Primary Responsibilities:
Building new referrals from network providers
Reviewing to ensure all necessary documents and information has been provided
Sending back documents for additional information
Canceling those that do not meet criteria or do not have necessary information required within a specified time frame, forwarding to MD review if questionable
Accepting referrals and determining if meets outsource or overflow criteria
While most of the work is computer-based, there is a lot of paperwork handling, faxing, and scanning in addition to multiple telephone calls
This is primarily a sedentary desk job which will consist of 100% of time spent working on a computer and handling the telephone
Oversees patients face-to-face on a daily basis
Perform all other duties assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc. )
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
CPR certified or able to obtain certification within 30 days of employment
2+ years of experience working in a health-related field
2+ years of experience working with Electronic Medical Records (EMR) and/or Practice Management Software systems
Ability to travel 10% of the time to other practices for coverage
Preferred Qualifications:
1+ year of experience and/or training as a Medical Assistant
1+ year of experience in a healthcare and/or clinical setting
Bilingual in English/Spanish
Soft Skills:
Excellent communication skills and phone etiquette
Nevada Residents Only:
The hourly range for Nevada residents is
$16. 54 to $32. 55
per hour
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
UnitedHealth Group complies with all minimum wage laws as applicable
In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and deli.
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