Specialty Service Line Lead

Become a part of our caring community and help us put health first

The Service Line Lead, Clinical Strategy and Practice Lead builds strategies for development, engagement, best clinical practices and processes for clinical community within the enterprise. The Clinical Strategy and Practice Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

Key Responsibilities

Strategic Leadership

• Develop and execute the strategic plan for the assigned service lines, in alignment with the organization's overall mission and goals.

• Collaborate with senior leadership to identify opportunities for growth, service expansion, and market positioning.

• Lead long-term planning initiatives

• Regularly report on service line performance to senior leadership, making recommendations for improvement as needed.

• Monitor industry trends and regulatory changes, adapting strategies accordingly.

Operational Oversight

• Oversee day-to-day operations of the service lines, ensuring efficient workflows, optimal resource utilization, and compliance with regulatory standards.

• Implement process improvement initiatives to enhance patient care, increase efficiency, and reduce costs.

• Ensure clinical services are delivered in a timely, safe, and high-quality manner by collaborating with physicians, clinical staff, and support teams across all pertinent markets.

Financial Management

• Drive cost-saving initiatives without compromising patient care and identify new cost savings (VBC) or revenue-generating opportunities.

• Work with contracting teams to negotiate Value Based Care agreements and physician compensation.

Physician & Staff Engagement

• Engage with physicians, clinicians, and support staff to foster a culture of collaboration, high performance, and accountability.

• Partner with Market Leaders to oversee physician recruitment, retention, and performance management for the service lines.

• Ensure alignment between physician compensation models and performance metrics such as quality, productivity, and patient satisfaction.

Quality & Performance Improvement

• Set and monitor quality, safety, and performance goals in collaboration with clinical leadership.

• Ensure the implementation of evidence-based best practices, clinical protocols/pathways, and regulatory compliance initiatives.

• Measure patient satisfaction and outcomes, addressing issues as they arise and identifying areas for improvement.

Growth & Market Positioning

• Identify and implement strategies to engage patients, expand services, and enhance the reputation of the service lines in the market.

• Develop and maintain relationships with key stakeholders, including payers, healthcare providers, and community organizations.

• Lead marketing and outreach initiatives to promote the service lines and increase patient referrals.

Use your skills to make an impact

Education

Master's degree in Healthcare Administration (MHA), Business Administration (MBA), or a related field.

Experience

• 7+ years of progressive leadership experience in healthcare, with at least 5 years in a physician group or multi-site healthcare setting.

• Proven track record of successfully managing multiple clinical service lines and driving performance improvements.

• Experience with physician alignment, clinical integration, and navigating value-based care environments.

Skills

• Excellent leadership and team-building skills, with the ability to influence and manage change.

• In-depth knowledge of healthcare regulations, industry trends, and clinical operations.

• Exceptional communication and interpersonal skills, with the ability to collaborate with diverse stakeholders

Competencies

• Strategic Thinking: Ability to develop long-term plans and anticipate industry trends.

• Operational Excellence: Commitment to continuous improvement and efficiency.

• Relationship Building: Expertise in fostering relationships with physicians, Market Leaders, staff, and external stakeholders.

• Results Orientation: Proven ability to drive measurable outcomes in terms of growth, quality, and financial performance.

Alert

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday. com with instructions on how to add the information into your official application on Humana's secure website.

Interview Format: MODERN HIRE

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Benefits

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:

• Health benefits effective day 1

• Paid time off, holidays, volunteer time and jury duty pay

• Recognition pay

• 401(k) retirement savings plan with employer match

• Tuition assistance

• Scholarships for eligible dependents

• Parental and caregiver leave

• Employee charity matching program

• Network Resource Groups (NRGs)

• Career development opportunities

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Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you .