Mental Health Specialist II - Full Time - 988 BUC

Rutgers University
US - New Jersey - Piscataway
December 24, 2024

Position Details
Position Information
Recruitment/Posting Title
Mental Health Specialist II - Full Time - 988 BUC

Job Category
Staff & Executive - Healthcare - Medical and Patient Services

Department
UBHC Lifeline National Backup

Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary
Rutgers, The State University of New Jersey is seeking a full time Mental Health Specialist II for the 988 Lifeline Services Call Center within Rutgers University Behavioral Health Care.

The primary purpose of the Mental Health Specialist II is to perform functions in support of the Unit's mission providing streamlined, prompt, and "customer friendly" services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.

Among the key duties of this position are the following:

Models for clients' good communication skills, recovery-oriented living skills, effective coping skills, and self-help strategies.
Assists clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client's recovery/life goals.
Develops and maintains a relationship with clients so that they can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment. Helps the client effectively address the problem, and/or refers the clients to the appropriate clinical staff.
As part of the Call Center, actively participates in ensuring that all service requests are handled in an effective and "client friendly" manner.
Assesses service requests/referrals and responds in accordance with prescribed procedures.
Assesses client's condition in order to make/authorize an appropriate disposition.
Assumes overall responsibilities for completion of all request and documentation for disposition.
Acquires familiarity with other providers, and other pertinent organizations and resources, in order to facilitate telephone calls, chats and/or texts activities, develops work relationships, and provides information and guidance to clients.

Position Status
Full Time

Hours Per Week

Daily Work Shift
Rotating

Work Arrangement
Consistent with the current application of Rutgers Policy 60. 3. 22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a fully remote work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

FLSA
Nonexempt

Grade
187

Position Salary
$26. 39 per hour

Annual Minimum Salary
53144. 00

Annual Mid Range Salary
54184. 00

Annual Maximum Salary
55806. 40

Standard Hours
40. 00

Union Description
Teamsters 97

Payroll Designation
PeopleSoft

Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to /uhr. rutgers. edu/benefits/benefits-overview.

Seniority Unit

Terms of Appointment
Staff - 12 month

Position Pension Eligibility
PERS

Qualifications
Minimum Education and Experience

Four (4) years of full-time paid experience in an appropriate mental health or human service field or a Bachelor's Degree in a relevant mental health or human service field.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

Preferred Qualifications

Equipment Utilized

Physical Demands and Work Environment

Physical Demands: This position demands standing, walking throughout the program space. Lifting up to 20 lbs.

Work Environment: Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Crisis intervention is a common occurrence.

Special Conditions

Posting Details
Posting Number
24ST2844

Posting Open Date

Special Instructions to Applicants

Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus
Piscataway (RBHS)

City
Remote

State
NJ

Location Details

Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100. 3. 1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domes.

Read the full job description and apply online on the recuiter's web-site

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