Care Connector I

CentraState Healthcare System
US - New Jersey - Freehold
December 28, 2024

Overview:

CentraState Healthcare System, headquartered in Freehold, New Jersey is a leading non - profit healthcare delivery system in New Jersey. The System includes CentraState Medical Center a community-based hospital, an ambulatory campus, three senior living facilities and three free-standing community health pavilions, and a charitable foundation. As the 3rd largest employer in Monmouth County, CentraState Healthcare System continues to live up to its reputation of being a truly great place to work recently designated a Great Place to Work-Certified™ company.

CentraState Medical Center has an employment opportunity for a full-time Care Connector. Care Connector connects with patients post Emergency Department visit to facilitate future appointments related to their specific health needs.

Schedule is as follows:

4 (10 hour shifts): Works every weekend

Week 1: Sunday, Tues, Weds, Sat 10a-8p

Week 2: Sunday, Tues, Weds, Sat 10a-8p

Responsibilities:

Connects with patients post Emergency Department visit to facilitate future appointments related to their specific health needs.

Possesses the knowledge of all hospital services and outside services and able to 'sell' and speak to those services.

Escalates patient issues when and if needed to the appropriate person suggesting a resolution.

Schedules appointments for many different departments.

Coordinates follow-up with patients to ensure compliance with future appointments.

Collaborates with Emergency Department with health care team to connect with patient at end of visit to optimize patient's future care.

Communicates and documents appropriately each encounter in hospital clinical system.

Collaborates, advocates and communicates with departmental leaders on how to improve and update program changes as needed.

Motivates and supports patients to become engaged in their follow-up health needs.

Tracks and evaluates and statistics related to program.

Handles any stat requests if needed and provide follow-up communication.

Works with departmental leadership to set goals and monitor goals on monthly basis.

Performs other duties as assigned.

Qualifications:

High School Diploma Or Equivalent

Associates degree in health related field preferred.

1-3 years of experience Health Care Environment

Strong professional, organizational, and interpersonal skills to effectively relate to patients and all members of the healthcare team.

Ability to manage and prioritize workload required.

Bilingual preferred.

About Us:

CentraState Healthcare System, a partner of Atlantic Health System, is a fully accredited, not-for-profit, community-based health system that provides comprehensive health services in the central New Jersey region. In addition to offering a full range of leading-edge diagnostic and treatment options, CentraState serves as a valuable health partner focused on the latest ways to prevent disease, promote healthy behaviors, and help people of all ages live life well. Based in Freehold, CentraState is comprised of a 284-bed acute-care hospital, a vibrant health and wellness campus, two award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions offering primary care and specialty physician practices, along with access to outpatient services, such as lab and physical therapy. The system also offers a family medicine residency and geriatric fellowship training program in affiliation with Rutgers Robert Wood Johnson Medical School. Among its many honors and accreditations, CentraState is one of less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence four times and was designated a Great Place to Work-Certified™ Company by Great Place to Work® for the fourth consecutive year.

When you bring your talent to CentraState, you are joining a trailblazing healthcare facility, committed to providing high-quality, patient-focused care. Join us in making incredible strides in health care, and making a difference in our community. We believe in enriching the lives of our employees through work/life balance initiatives, tuition assistance, career advancement opportunities and much more.

Find out why our employees love their jobs and being part of the CentraState family!

What We Offer:

Highly competitive compensation

Excellent benefits package and rewards program

403(b) retirement plan with company match

401(a) retirement plan with employer contribution

Life Insurance

Tuition Reimbursement Program

Growth Opportunity and Workforce Development Initiatives

Continuing Education / Onsite Training

A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care

Concierge Services with Work & Family Benefits

Magnet recognized healthcare facility

Read the full job description and apply online on the recuiter's web-site

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