Network Engineer IV

This posting has been extended beyond the initial anticipated closing date.
JOB SCOPE

Charter is proud to have a network that provides service to millions of users across the country. The Network Engineering team is responsible for the implementation of approved network architecture and designs. The Optical Network Engineer IV leads implementation and maintains the optical transport network via planned projects, maintenances, as well as troubleshoot break/fix issues that occur. Performs network monitoring using various vendor management tools (Nokia NFM-T, Cisco EPNM and CTC, Infinera DNA, etc), documents alarms, and serves as a point of escalation during break/fix conditions on an on-call basis. Utilizes MSO based tools and ticketing systems including Remedy and JIRA, to create Methods of Procedure (MOP) and change tickets to implement growth or fix actions on the following vendor optical platforms: Cisco, Infinera, Nokia, and Ciena.
DUTIES AND RESPONSIBILITIES
Responsible for the implementation of approved optical network architecture and designs
Integrates communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations
Evaluates new products, performs network problem resolution
Review network planning, network architecture design, and engineering before execution
Adhere to corporate design standards and develops network enhancements
Leads in the development and documentation of technical standards/training and implements approved methods of procedure across DWDM architecture
Works on one or more projects as a team leader
Provides optical tier of escalation support across organization during critical break/fix scenarios
Proactively and consistently support all efforts to simplify and enhance the customer experience
Evaluate technology and service enhancements related to products, services and customer experience
Leverages subject matter expertise to efficiently manage multiple complex optical network enhancement projects
Performs other duties as requested by supervisor
BASIC / MINIMUM QUALIFICATIONS
Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience
Minimum six (6) years of Data Network Experience
ADDITIONAL JOB QUALIFICATIONS
Demonstrates effective communication skills, both verbal and written
Intermediate knowledge of network devices; routing and switching hardware
Intermediate knowledge in IPv4 and IPv6 IP Addressing
Advanced knowledge of related industry specifications and standards IEEE, ANSI, Physical Media (Multimode Fiber, Single mode Fiber, UTP, etc.) and transport technologies and protocols
Advanced knowledge in using ticketing and software tools to support the current operations
Advanced knowledge of network designing software, such as Visio
Expert knowledge of DWDM optical networks and corresponding operational requirements targeting Infinera, Cisco, and Nokia
Expert knowledge of optical tools and Element Management systems
Experience with optical network design, protocols, and topologies
TCP/IP and the OSI Model
Ability to work collaboratively with cross-functional teams to solve complex issues
Expert skills in methodical, logical and process driven troubleshooting
Ability to perform duties in a very fast-paced environment and ability to learn new technologies/products quickly
PREFERRED QUALIFICATIONS
Knowledge of company products and service
Industry and vendor specific certifications and training (Cisco, Infinera, Ciena, Nokia)
General field experience with optical troubleshooting tools - OTDR, OSA, OSLM
Optical Networking based skillset with general understanding of routing platforms and protocols
Optical Networking Certifications - OC-A, OC-P, OC-C, OPT-200, etc
Working knowledge of MSO based tools and ticketing systems - Examples: Remedy, NetBrain, Optical EMS, JIRA
Ability to participate in an on-call rotation and perform nighttime maintenance windows
ENE312-CBO 2024-41910 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-11-11 05:00 AM (UTC) and will be extended if necessary.

The base pay for this position generally is between

$88,200.00 and $156,600.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

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