Student Accounts Specialist

University of North Carolina Asheville
US - North Carolina - Asheville
January 18, 2025

Position Information

Posting Number

S0641

Classification Title

Accounting Technician

Overall Position Competency

Advanced

Working Title

Student Accounts Specialist

Position Number

000102

FLSA

Non-Exempt

NC Salary Grade Equivalency

GN09 (For employment/re-employment priority purposes only)

Recruitment Range

$40,000-$42,000

Position Summary

The UNC Asheville Student Accounts Office seeks to provide a high level of support to the University and its stakeholders that is competent, approachable, reliable, empathic, and responsive. The Student Accounts Specialist is responsible for representing these pillars in both attitude and action.

The Student Accounts Specialist at UNC Asheville is responsible for managing and collecting student account balances, including current and past-due accounts. This role focuses on maintaining and improving the university's accounts receivable collections while providing excellent customer service to students and families.

The Specialist will be responsible for:

Current account management and collections
Past due collections
Collaboration with collection agencies and the Attorney General's office
Monthly payment plans
Accounts receivable reporting and compliance
Developing strategies to minimize outstanding balances.
Assisting with the start of the semester and year-end Student Account responsibilities.

This position also has a close working relationship with Budget and Finance, Office of Financial Aid, Registrar's Office, and various other departments on campus.

This position reports to the Director of Student Accounts and often assists with projects for process improvements that increase efficiency and automate tasks.

Division

Budget and Finance

Department

Finance - Controller

Full-Time / Part- Time

Full-Time

Months per Year

12 Months

Time Limited Position

No

If time-limited, length of assignment

Not Applicable

Minimum Education/Experience/Skills

High school diploma or equivalency and one year of experience in accounting work; or equivalent combination of training and experience.

Preferred Education/Experience/Skills

A Bachelor's degree in business administration or accounting.

The preferred candidate is customer service oriented, demonstrates excellent verbal and written communication and interpersonal skills, is highly proficient with computer software applications including MS Office (specifically Excel) and Google Applications, and is a proactive problem solver. They must be able to work independently with a high level of professionalism, be well organized, flexible, and be able to manage and meet demanding deadlines.

Candidates who have experience with the Ellucian Banner System, U.S. Department of Education regulations, and/or North Carolina state government are strongly preferred.

Work Schedule and Hours

Typical work schedule is Monday- Friday from 8:00 a.m. to 5:00 p.m. Some over-time may be required to meet various deadlines.

Competency Profile

/oshr.nc.gov/state-employee-resources/classification-compensation/comp-profiles

Posting Detail Information

Special Instructions Summary

Applications must be submitted online no later than 11:59 p.m. ( EST ) on the closing date for each specific position. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned. Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution. If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice.

Posting Date

01/13/2025

Closing Date

02/05/2025

Open Until Filled

No

Read the full job description and apply online on the recuiter's web-site

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