Summary
Under direct supervision of the provider, will be responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care and able to assess, plan, implement and evaluate care for patients. This position is responsible for coordinating care to assure high quality, compassionate patient care is provided. They will maintain and oversee patients at the office locations and will act as the liaison with other organizations and departments. This position may be required to order all medical, pharmacy supplies, and office supplies to manage patient care. They will assure compliance with all the policies/procedures of MyMichigan Health and follow Occupational safety and Health Administration (OSHA) guidelines, Clinical laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies. They will coordinate with and train any new employees, students and float staff as required. The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high risk patients, educate on prescriptions and teach the patient and family the reasons for the medication and side effects, coordinate and ensure continuity of care with other providers. Also, may perform general office duties (keyboarding, filing, telephone, computer and office equipment) as needed. The expectations outlined in this job description may vary slightly depending on the practice in which you are assigned. Your immediate supervisor will be able to clarify your responsibilities for you.
Responsibilities
(10%)* Patient Interface : Take phone messages for physician and k eep patients informed of delays in schedule.
(40%)* Intake/Vital Signs, Collect patient chief complaint, w eight, pulse, blood pressure, temperature, respiration and height. Document the intake (vital signs) in the appropriate location within the EMR. Update and reconcile patient
medication list for every office visit.
(10%)* Follow of fice procedures and a ssist provider as requested.
(10%)* Procedure preparation to include:s et up trays for minor surgery using sterile techniques, w ash and chemically sterilize instruments after procedures, and m aintain standards and testing for autoclave sterilization.
(5%)* Medical Records: Assist reception in preparing and organizing electronic charts.
(10%)* Keep exam rooms stocked with supplies and i nform individual designated to order supplies when needed.
(10%)* Medications (sample cupboards, emergency boxes, IM medications) - Check all medications for expiration date and remove expired medications and i nform individual designates to order replacement medications as needed.
O rder medical supplies.
( 5%)* P erforms other related miscellaneous duties as requested by provider.
OTHER DUTIES AND RESPONSIBILITIES:
Participates in Continuous Quality Improvement as required by the Health System and the job description.
U nderstands and is accountable for Health System's customer service standards.
Certifications and Licensures
BLS - Basic Life Support Required within 3 months of hire or transfer
MA CERT - Medical Assistant Required
As required by Medicare and Medicaid Services (CMS) to be employed through MyMichigan Health all Medical Assistants must possess one of the following active certification/licensure:
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