• Prepares and revises manuscripts, correspondence, charts, forms, and other material from copy or notes created by others using typewriter and/or automated office equipment.
• Proofreads materials.
• Composes replies to general inquiries requiring comprehensive program knowledge.
• Reads and edits outgoing correspondence for procedural, typographical and grammatical accuracy with general policy and factual correctness.
• Corrects and calls deviations or inadequacies to writer's attention as deemed appropriate.
• Exercises independent judgement and initiative in establishing and revising complex and sensitive filing systems.
• Enters, updates, and retrieves information stored in files and databases; customizes special reports.
• Researches, analyzes and summarizes information and source materials for reports independently and communicates findings orally and in writing.
• Receives and reads incoming correspondence and information.
• Summarizes and prioritizes review of correspondence.
• Screens out items to be handled personally and forwards remainder with necessary background materials.
• Receives and screens telephone calls and visitors.
• Independently handles procedural and substantive matters and inquiries which do not require technical knowledge or refers callers to others as appropriate.
• Schedules appointments and engagements without prior clearance.
• Makes arrangements and coordinates all details for meetings.
• Assures that executive is fully briefed before meetings on matters to be considered. May attend meetings and prepare notes. Makes all necessary arrangements for travel and independently performs required administrative follow-up and recordkeeping.
• Oversees office operations, ensures equipment, materials, and space are used efficiently and effectively.
• Assists in monitoring departmental budget.
• Acts as intermediary for executive, interacting with officials, staff at all levels, and the public.
• Provides information requiring comprehensive knowledge of institution policies, procedures, and special issues.
• Anticipates executive's course of action when absent and facilitates problem resolution.
• Interprets administrative decisions and policies to other staff and transmits directions
and instructions based on authority delegated by the executive.
• Ensures confidentiality of information.
• Provides guidance and instruction of office support staff.
• Supports office by using automated equipment such as facsimile machines, personal and networked computers and printers, copy equipment, voice messaging and electronic mail systems, and telephone equipment.
• Perform other duties as assigned by Dean.
Minimum Qualifications
These are the job duties for required of the position
Education
A High School Diploma or GED required. Bachelor degree preferred.
Experience
A minimum of four (4) years of administrative support.
Knowledge Skills and Abilities
• Comprehensive knowledge of and skill in the application of office practices, procedures, and equipment; of business English, spelling, grammar, and arithmetic; of UMS policies and procedures and the institution's purpose, goals, and procedures.
• General knowledge of and skill in the use of Microsoft (Word, Excel, PowerPoint and Access) , database, and spreadsheet software to produce documents and maintain information.
• Skill in composing a variety of correspondence; in operating manual and automated office equipment; in managing filing systems; in gathering and summarizing information; in maintaining confidentiality and handling sensitive matters with discretion and tact; in interacting with students, public officials and staff at all levels in a courteous and efficient manner; in planning, organizing, prioritizing and executing complicated and continuing assignments without instruction.
• Ability to communicate effectively both orally and in writing; to understand and follow oral and written instructions; to project a professional and positive image of the institution; to make effective oral presentations; to supervise office operations and staff.
Conditions of Employment
Special Requirement: A skills level assessment will be administered to candidates on Microsoft 2016 Word, Excel, and PowerPoint.
Please be advised, COVID-19 vaccinations are not required but encouraged for faculty and staff to be employed at Bowie State University. This protocol is subject to change.
Other
This is a union position.
Bowie State University offers an excellent benefits package! This includes tuition remission including eligible dependents; choice of medical/vision plans, Carefirst BC/BS, United Health Care and Kaiser plans, dental, prescription, and life insurance, training and development, EAP; and as eligible generous leave package including sick/bereavement, annual, personal; and winter and spring breaks.
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