Manager of Application Development

The Manager of Application Development - Corporate Systems is responsible for supporting RouteOne's internal product and system capabilities with a current focus on financial systems (including customer payment portal, and support tools), Salesforce, and other corporate-focused systems that increase productivity for our business (such as project management tools and collaboration tools from Microsoft and Atlassian).
Job Requirements Support coordination and lead teams for solution development.
Work with business users, external customers, and development staff to prioritize, investigate, and resolve project issues, application defects, and production incidents.
Collaborate with senior leadership to identify projects, functions (examples:
accounting, legal, sales, operations), or departments that are candidates for performance improvement initiatives.
Act as a liaison between the team and end-users to ensure that systems meet user requests and needs.
Enforce compliance with established development processes and procedures.
Coordinate with Product and PMO teams as required.
Review, analyze, create, document, and implement development guidelines, standards, and procedures.
Manage resource assignments and track releases to ensure on-time delivery of new software within budget.
Maintain safety, security, and privacy standards throughout all areas of responsibility.
Knowledge Knowledge of application development and Service Management.
Experience in Data Management, Data Quality, and Data Analysis.
Knowledge of SQL and database concepts.
Experience with corporate/shared services systems across finance, operations, and sales.
Any experience or ability to learn agile and SaaS products such as Office 365, ADP, Salesforce, and Workday is strongly preferred.
Skills Proficient in Microsoft Office products, including but not limited to:
Word, PowerPoint, Excel, Outlook, and Visio.
Experience with corporate/shared services systems and development.
Abilities Ability to work in a team environment.
Proven track record of successfully managing projects towards completion.
Must be a dynamic and self-starting individual who is able to work independently or as part of a team with minimal guidance and direction.
Must be able to effectively prioritize and assign work in order to meet deadlines.
Must be able to effectively communicate with both technical and non-technical users at all levels of an organization.
Experience in handling or managing customer interactions and deliverables.
Excellent communication, presentation, collaboration, problem solving, and facilitation skills.
Demonstrated experience in managing development for complex applications on time and within budget.
Demonstrated record of product/project related success.
Willingness to learn and support new tools/technologies based on the business need.
Other Essential Requirements 10+ years' experience in management of software development.
Bachelor's degree in Computer Science, Management Information Systems, or related field.
Master's degree in Computer Science, Management Information Systems, or related field is preferred.
Industry-supported certification in Leadership, Project Management, Data or Cloud technologies is preferred.