Contact Government Services - Worcester, MA
CGS is seeking a ServiceNow Developer to join our team supporting a wide-ranging technical support initiative for a large Federal agency.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success: Support the discovery, requirements gathering, and the build out of core ServiceNow functionality
Implement multiple HR Service Requests within the HRSD scope in ServiceNow
Develop applications to facilitate Employee service requests to HR and HR fulfillment process
Refactor ServiceNow software customizations during ServiceNow major updates
Collaborate with fellow developers and business analysts in an Agile development environment
Understand backend configuration of ServiceNow Design tests and build test data
Support configuration, change, and release management
Maintain responsibility for the completion and accuracy of work products
Employment Type: Full-Time, Mid-level
Department: Information Technology
Qualifications: A Bachelor's degree in a related field
3-7 years related experience
2+ years ServiceNow development experience
ServiceNow Certified System Administrator (CSA) certification
Experience creating reports/dashboards, customized forms, and workflows in ServiceNow
Experience working with Agile Development and Test Management applications of ServiceNow
Excellent communication skills, written and verbal
Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace
Ideally, you will have: Hands-on experience with the ServiceNow HR Service Delivery application
Familiarity with Human Resources business processes
Experience with business analysis or requirements gathering
Our commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package:
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of meaningful government innovation!
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