At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.
We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.
JOB DESCRIPTION AND POSITION REQUIREMENTS
Scheduled Weekly Hours: 40
Job Summary:
This colleague performs first level information systems customer support, incident recording, incident resolution and escalation for St. Tammany Health System supported devices and colleagues remotely. Records the details of reported information systems (IS) service issues and service requests and works to either restore service as quickly as possible, or alerts and/or escalates them to the appropriate colleagues in Information Systems. Responds to tickets, telephone calls, email and personnel requests for technical support.
Minimum Qualifications:
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