House Attendant-Night

Embassy Cincinnati Rivercenter
US - Kentucky - Covington
January 8, 2025
Hospitality

Job Summary:

The House Attendant-Night responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by the hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). This role primarily works in the evenings overnight hours.

Responsibilities:

QUALIFICATIONS:

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful high pressure situations.

Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

Approach all encounters with guests and employees in a friendly service-oriented manner.

Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working (per brand standards).

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Provide turndown service to assigned guest rooms and suites

Clean and refresh guest rooms as needed

Restock the required number of guest rooms per shift.

Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.

Remove all trash and dirty linen from guest rooms.

Keep all hallways public areas and closets clean neat and vacuumed.

Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.

Handle items for â€œLost and Foundâ€_ according to the standards. Marginal:

Follow all procedures as outlined by the Housekeeping Manager.

Other duties as required.

Property Details:

Welcome to the Embassy Suites by Hilton Cincinnati RiverCenter hotel, located on the banks of the Ohio River. Our Cincinnati hotel is just a two-minute drive from downtown Cincinnati, nearby attractions like Paul Brown Stadium, US Bank Arena, Duke Energy Convention Center, and Aronoff Center for the Arts. We're also only 2.7 miles from the excitement of Jack Casino.

Southbank Shuttle Trolley stops outside the hotel, offering easy access to downtown. Cincinnati/Northern Kentucky International Airport is only 20 minutes away and the hotel is adjacent to the Northern Kentucky Convention Center with easy access to I-71, I-75 and many Covington, KY attractions.

Guests will feel at home in a spacious two-room suite at this Covington hotel. All 227 suites feature a private bedroom and separate living area. They can enjoy a free made-to-order breakfast every morning along with a view of the Cincinnati skyline. Drinks and snacks are available in the open-air atrium at our Evening Reception.

We are ready to host a riverfront meeting or an elegant wedding reception with over 8,000 sq. ft. of flexible space, including meeting rooms and a ballroom with a stunning view of the city.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Read the full job description and apply online on the recuiter's web-site

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