Cashier Team Lead

Big Deal Outlets
US - Idaho - Sugar City
November 7, 2024

About Our Company

Big Deal Outlet is a rapidly growing retail establishment with locations in Utah and Idaho. We focus on liquidating products that cannot be sold through regular retail channels. This includes, scratch and dent, overstock, customer returns, and salvage consumer products. We are always looking to grow our team with energetic self-motivated individuals who are interested in growing with us. We need team members with a positive attitude, a track record of honesty and integrity, and the ability to work quickly, and efficiently.

The Cashier Team Lead is responsible for coordinating and supervising Cashier employees, opening and closing the store, receiving payments, and issuing receipts, as well as keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a leadership customer service position and good knowledge of how cash registers operate. Previous experience with employee work schedule coordination, customer sales/returns, and loss prevention is a plus.

Schedule;
3-4 shifts per week between the hours of 12pm-8:30pm. Shifts will fall on weekdays Monday-Friday, and alternating Saturdays

What You Will Do:
Be the "go to" person for cashier inquires and mediating when necessary
Process customer returns and exchanges in an efficient and courteous manner
Handle customer inquiries and complaints related to returns and exchanges
Maintain accurate records of all returns and exchanges
Monitor the sales floor
Converse with customers and provide service
Monitor the store for potential theft, including observing customers and reviewing security footage
Train other employees on theft prevention and returns processes
Opening and closing the store
Track and balance all cash and credit transactions within the respective cash register
Interact with customers to understand needs or answer any questions
Receive payments from customers and issue receipts
Count money
Operate cash register
Use computer to work
Answer customer questions
All other duties as assigned

What You Will Bring:
High school diploma or equivalent preferred
Basic computer knowledge and math skills
Ability to work quickly and efficiently
Proven history of honesty and integrity
Able to work independently with little instruction
Demonstrated commitment to achieving the organization's goals and objectives
Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness
Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with customers and other department staff
High degree of energy, self-motivation, and flexibility
Proven ability to work collaboratively with others
Excellent communication and time management skills
Excellent attention to detail and outstanding organization skills
Strong work ethic with a professional, positive attitude.
Reliable attendance
Positive demeanor and professional appearance
What You Will Experience: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in a retail store environment. While performing the duties of this job, the employee is regularly required to:
Stand or sit for long periods of time
Use a computer to enter data
Communicate with stakeholders to understand needs
Perform repetitive wrist, hand and/or finger movement
Feel the attributes of objects, grasp, push, and reach with arms or hands.
Move objects up to 10 lbs. (Must be able to frequently move/lift objects up to 25 lbs. in weight. May occasionally move/lift an object up to 50 lbs. in weight)

Compensation details: 15-18 Hourly Wage

PI251d398b0f47-26***

Read the full job description and apply online on the recuiter's web-site

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