AC Hotel Cleveland Circle, a Colwen Hotels Property, is seeking highly motivated and friendly housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.
Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.
General Responsibilities:
Receive list of assigned rooms from manager and prioritize rooms
Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
Respond promptly to requests from guests and other departments
Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms
Ensure privacy of guests at all times
Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied
Check amenities and supplies in rooms, restock according to standards
Neatly make beds and stock bath linens according to standard
Clean and disinfect bathrooms, kitchen, and/or coffee stations
Remove all trash, dirty linens, towels and room service items from rooms
Check that all appliances are in the room and in clean working order
Straighten desk area and furniture
Dust, polish furniture and remove marks /stains from walls and furnishing
Vacuum carpets and clean floors
Notify maintenance department of needed maintenance or repairs
Ensure room meets hotel standards with final walk around
Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
Take found items to designated lost and found area
Perform other duties as requested
Requirements:
Prior experience as a cleaner or housekeeper, hotel experience preferred
Detail-oriented and thorough
remain discreet and respect privacy of guests, Work with the highest level of integrity
Perform consistent work to the highest standard
Ability to work quickly without compromising quality
Ability to work with little supervision and maintain a high level of performance
Ability to interact with guests in a pleasant and friendly way
Excellent prioritization and time management skills
Willingness to work rotational 7-day work cycle; including weekends and holidays
We've got you covered: Benefits & Perks
Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan - Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts - Travel, Entertainment, & Retail
Training and Development Programs
Career Advancement Opportunities
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
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