Food and Beverage Manager

The Food and Beverage Manager is responsible for coordinating, supervising and directing all aspects of F&B outlet's operations, while maintaining a profitable F&B outlet and high-quality products and service levels.
He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently.
Oversee all aspects of the daily operation of the outlet.
Supervise outlet personnel.
Respond to guest complaints on time.
Work with other F&B managers and keep them informed of issues as they arise.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
Prepare and submit required reports on time.
Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
Monitor quality of service in F&B outlet.
Assist in menu planning and preparation.
Ensure compliance with all local liquor laws, and health and sanitation regulations.
Ensure compliance with SOP's in all outlets.
Ensure compliance with requisition procedures.
Be visible on the floor and assist staff as needed during each meal period.
Conduct staff performance reviews in accordance with Hotel standards.
Understand, implement, and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards.
Ensure the training of employees on SOP's and technical job tasks.
Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
Complete tip reporting.
Ensure overall guest satisfaction.
Requirements

A 4-year hospitality college degree and at least 2 years of related experience.
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to communicate effectively both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner.
Attend all hotel required meetings and training.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Comply with Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Maintain a warm and friendly demeanor always.
Benefits

Up to 15% yearly bonus
Full benefits after 60 days (employee pays per payroll deduction)
2 weeks' vacation and 1 week of PTO after one year of employment
401(k) after 6 months
Insurance Plans
Flight from Mexico to the US
TN Visa