Network Administrator III

About This Role

Who We Are:

• CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.

• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.

• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed.

What We Have to Offer:

• Comprehensive and competitive benefits package and flexibility that promotes work-life balance

• A work environment where all employees are valued, respected and safe

• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions

• Recognition, professional development, advancement and having fun!

Summary

Setup, support, and monitor local & global LAN, WLAN, WAN, and VoIP Infrastructure. Perform a variety of network maintenance, installation, and training tasks to ensure LAN/WLAN/WAN/VoIP services meet company and user requirements.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Support the enterprise network team as a subject matter expert on core networking technology and market capabilities/trends.

• Administer and support enterprise network monitoring systems and expanded functionality for cloud-based operations.

• Responsible for assessing and facilitating network requests: including firewall policies, network design/configuration, Layer 2/3 services, VPN, load balancing, cryptography, and overall network architecture.

• Participates in the maintenance, troubleshooting, and support of localized/on premise WAN, LAN, and WLAN network infrastructure within complex local and global environments.

• Implement, manage, and assist in troubleshooting network security systems.

• Implement, test, and monitor system enhancements (software and hardware updates/patches) which will improve the performance and reliability of cloud and on-premise network services.

• Implement security-first network policies and procedures to adhere with NIST 800. 171 and CMMC compliance regulations.

• Provide and participate in cross-training to other team members on IT systems.

• Assist with identifying and expanding corporate private and public cloud services, features, and capabilities.

• Assist with expanding existing and future government cloud platforms including Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Software as a Service (SaaS) environments in support of Department of Defense (DoD) cloud programs.

• Collaborate on detailed network, storage, and compute design documentation to ensure strict security compliance, scalable infrastructure, and highly available computing operations on existing and future cloud platforms.

• Communicates effectively with end-users, support staff, management, and other systems departments on internal, cloud, and hybrid initiatives.

• Assist other teams with the integration, implementation, and troubleshooting of projects involving local, cloud, and hybrid network services.

• Participates in the Disaster Recovery and Business Continuity plan and procedures for all locations.

• Participate in Mergers and Acquisition (M&A) and program onboarding activities representing all enterprise networking requirement.

• Liaises with end-users, management, and other systems departments for resolution of IT support issues.

• Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department management.

• Provide rotating on-call for production system support.

• Exercises independent judgment in the planning, scheduling, organizing, controlling, and monitoring of IT projects.

• Provide shift-based continuous monitoring of network performance providing Tier 2 & 3 support for a global network infrastructure.

Qualifications and Education Requirements

• Bachelor's degree in computer related curriculum and 5 years networking and operating system experience, or AA degree and 6+ years in networking and operating system design, test, and maintenance or equivalent related experience.

• Minimum 5 years of experience in support and maintenance of complex network environment.

• Knowledge of Firewalls, Routers, Layer 2/3 Switches, VPCs, VLAN's, cryptography, and Wireless technologies.

• Possess knowledge and ability to configure and troubleshoot routing, switching, WiFi, and VoIP, particularly within a Cisco and/or Arista environment.

• Knowledge of protocols HSRP, OSPF, EIGRP and other routing, gateway load balancing, and VoIP-related protocols.

• Familiarity of Load Balancers (BigIP F5, Citrix NetScaler) and WAN Optimizers (Arista SD-WAN, HPE SilverPeak, Riverbed).

• Knowledge of IT Security policies and Security Information and Event Management (SIEM) technologies.

• Troubleshooting skillset for LAN/WAN network and application issues.

• Knowledge of Network Services such as DNS, IPAM, (S)FTP, TFTP, LDAP, SMTP, and DHCP.

• Knowledge of Infrastructure Monitoring tools using SNMP, Netflow, and Syslog.

• Knowledge of 802. 1x and NAC concepts/deployment.

• Knowledge of PKI/Certificates for hosted services and client/device authentication.

• Must be self-motivated and able to work in a team environment.

• Must have well refined troubleshooting skills, ability to determine the root cause of a problem and identify and resolve systemic problems.

• Ability to manage multiple tasks, while effectively focusing on priority issues.

• Ability to create, document, and follow processes and procedures.

• Incumbent must be eligible for DoD Personal Security Clearance.

• Ability to interface and work well with 3rd party vendors and corporate affiliates.

• Incumbent must hold one or more of the following: Cisco Certified Network Associate (CCNA) Route and Switch (preferred), Arista C.