(Posting).
JOB SUMMARY:
We are looking for someone who applies practical knowledge of development and engineering to conceive, design, develop, test, and implement data extracts, transformation, migration, and uploads.
This will be done using modern software development paradigms (e.g., agile, product, cloud).
The right candidate must have experience with food & beverage supply chain technology, with deep skills in SQL development in Windows and RHEL (Red Hat Enterprise Linux) environments.
The ideal candidate will also have report/dashboarding development experience using MicroStrategy Cloud Environment.Primary Responsibilities:
1.
Is responsible for creating data mappings, extracts, transformations, data migration, and uploads.2.
Configures supply chain technology for business use.3.
Owns SQL and script programming, validation, testing, and debugging of applications after data loads.4.
Gathers reporting requirements, designs reports, and develops reports for business use.5.
Creates stories in JIRA backlogs and participates in agile ceremonies.6.
Reviews and writes code that meets set quality gates.7.
Creates/updates documentation for reproducible data loading and configuration.8.
Interacts and coordinates work with other technical and testing groups in the organization.9.
Coordinates team members in finding root-cause of problems and issue resolution.10.
Recommends improvements to processes, technology, and interfaces that improve the effectiveness of the team.
(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
(4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
(5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
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