Food and Beverage Manager

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The Food and Beverage Manager is responsible for coordinating, supervising and directing all aspects of F&B outlet's operations, while maintaining a profitable F&B outlet and high-quality products and service levels.

He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently.

  • Oversee all aspects of the daily operation of the outlet.
  • Supervise outlet personnel.
  • Respond to guest complaints on time.
  • Work with other F&B managers and keep them informed of issues as they arise.
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
  • Prepare and submit required reports on time.
  • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
  • Monitor quality of service in F&B outlet.
  • Assist in menu planning and preparation.
  • Ensure compliance with all local liquor laws, and health and sanitation regulations.
  • Ensure compliance with SOP's in all outlets.
  • Ensure compliance with requisition procedures.
  • Be visible on the floor and assist staff as needed during each meal period.
  • Conduct staff performance reviews in accordance with Hotel standards.
  • Understand, implement, and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards.
  • Ensure the training of employees on SOP's and technical job tasks.
  • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
  • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
  • Complete tip reporting.
  • Ensure overall guest satisfaction.
Requirements
  • A 4-year hospitality college degree and at least 2 years of related experience.
  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to communicate effectively both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner.
  • Attend all hotel required meetings and training.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Comply with Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor always.
Benefits
  • Up to 15% yearly bonus
  • Full benefits after 60 days (employee pays per payroll deduction)
  • 2 weeks' vacation and 1 week of PTO after one year of employment
  • 401(k) after 6 months
  • Insurance Plans
  • Flight from Mexico to the US
  • TN Visa

Read the full job description and apply online on the recuiter's web-site

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