LICENSED PRACTICAL NURSE

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JOB SUMMARY:

The Licensed Practical Nurse will provide direct clinical assistance to the medical providers and assist with the management of the operations in the medical department (as needed).

ESSENTIAL JOB RESPONSIBILITIESClinical Duties:

  • Reviews assigned provider tasks including Hospitalization notifications, prescription refills, consultant notes, laboratory and diagnostic imaging and report results.
  • Obtains prior authorization for services and medications and/or communicates need for authorization.
  • Communicates with patients and create chart updates for UDS.
  • Reviews patients record to identify and resolve issues prior to appointments by utilizing pre visit planning protocol.
  • Provides direct patient care and minor office procedure surgical assistance as needed.
  • Provides nursing triage as needed including:
  • Emergency, isolation, and crisis intervention, administer medications as needed.
  • Supports the Office Manager in overseeing Patient Care Assistants (PCAs) during absences and/or when needed.
  • Supports medical management with daily coordination, direction, and evaluation of delivery of patient care for the health center's medical care department.
  • Provides and promotes quality patient care based on the individual needs of the multicultural patient populations served.
  • Serves as liaison between medical providers, medical support staff and other departments.
  • Assists in the coordination of care with the interdisciplinary team members for achievement of patient goals.
Administrative Duties:
  • Handles all communications including:
    • Daily email, telephone calls/information requests with courtesy, accuracy, and respect for confidentiality; receives information and distributes messages as needed.
  • Responsible for accurate and timely documentation.
  • Participates in internal committees, meetings, audits, site visits as needed.
  • Gathers patient information accurately and completely by utilizing appropriate templates in agency's database:
    • Current Electronic Health Records (EHR), Practice Analytics, Provide (Broward County)
  • Performs pre-visit chart reviews as part of team-based care approach to ensure patients health needs are met in timely manner.
Quality Assurance/Compliance
  • Adheres to Infection Control Policies and Procedures, including Universal Precautions to achieve compliance and maintain a safe environment of care.
  • Maintains agency guidelines relating to safety, outreach, and confidentiality.
  • Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines.
  • Understands and appropriately acts upon assigned role in Emergency Code System
  • Understands and performs assigned role in Agency Continuity of Operations Plan (COOP)
  • Ensures that medical operations fully comply with Agency and HIPAA requirements.
  • Reviews patient's records monthly for quality assurance compliance
  • Promotes agency's ancillary services (i.e. Nutrition, Dental, Behavioral Health, Specialty Care) when clinically indicated and appropriate.
  • Ensures that online trainings are current as required (MyLearning Pointe and other trainings)
  • Assists supervisor in the training of new staff (peers)
Culture of Service: 3 C'sCompassion

Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.

Listens to internal or external customers (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions.

Competency

Provides services required by following established protocols and when needed, procures additional help to answer questions to ensure appropriate services are delivered.

Commitment

Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed.

Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure prompt and effective response is provided.

Other
  • Provides excellent customer service, demonstrates a professional, supportive attitude, and continually seeks opportunities for professional development, performance, and educational and clinical skills improvement.
  • Participates in agency developmental activities as requested.
  • Other duties as assigned.
Physical Requirements:

This work requires the following physical activities: constant talking in person, talking on the phone, hearing/visual acuity and exposure to blood borne pathogens and hazardous materials. Frequent, walking, sitting, and bending. Occasional standing, driving, and climbing may be required. Work is performed in clinical/office settings.

Job Knowledge and Skills:

Bilingual (English Spanish) is preferred. Computer knowledge should include Microsoft Office, Electronic Health Records (EHR) and related software programs. S/he must possess technical skills, communication, critical thinking, interpersonal skills, flexibility, organizational skills, accountability, and leadership. Excellent organizational, presentation, communication, problem-solving and teamwork skills are required. Ability to work independently and handle stress appropriately. Ability to work cooperatively with medical, pharmacy and other supporting staff. The ability to work with a multicultural, underserved, and diverse population is required.

Read the full job description and apply online on the recuiter's web-site

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