Director of Human Resources

Company Description
Welcome to Palm House, where modern luxury meets timeless elegance in the heart of Palm Beach. Located on the prestigious Royal Palm Way, just a short stroll from the pristine beaches, iconic Worth Avenue, and the Royal, Palm House is set to become a new symbol of refined hospitality on this storied island. Our 79-room property is not just a hotel; it's a destination-a place where the charm of Palm Beach's rich history blends seamlessly with a fresh, contemporary vision of luxury living.
At Palm House, we are dedicated to crafting bespoke experiences that reflect the unique desires of each guest. From the moment guests step into our vibrant Palm Bar, adorned with exquisite Murano glass chandeliers, to relaxing by our serene Sunset Pool Deck or unwinding in our expansive, elegantly designed suites, every detail is thoughtfully curated to create an atmosphere of relaxed exclusivity and personalized service. Our mission is to honour the enduring allure of Palm Beach while establishing new traditions for the next generation of discerning travellers.
As we prepare to open our doors, we are building a team of passionate, innovative, and service-oriented professionals who are excited to be part of something extraordinary.
Whether you're a seasoned hospitality expert or looking to start your career in a luxury yet unstuffy environment, we offer a dynamic environment where your talents will be recognized, and your contributions will help shape the future of luxury hospitality in the Island,
Explore our career opportunities and join us in our mission to set a new standard of excellence in Palm Beach. At Palm House, you'll not only be part of a team-you'll be part of a legacy.
Job Overview
The Human Resources Director is responsible for overseeing the human resources function at the hotel, including recruitment, employee relations, performance management, and compliance. This role ensures that the hotel attracts, retains, and develops talented employees while fostering a positive, inclusive, and productive work environment.
Key Responsibilities
Recruitment & Staffing
Develop and implement recruitment strategies to attract top talent.
Oversee the entire hiring process, including job postings, candidate screening, interviewing, and onboarding.
Collaborate with department heads to understand staffing needs and ensure timely recruitment.
Employee Relations

Serve as the main point of contact for employee relations issues, providing guidance and resolution.
Foster a positive work environment through effective communication and conflict resolution.
Conduct investigations into employee complaints and disciplinary matters.
Performance Management

Develop and administer performance appraisal systems to evaluate employee performance.
Guide managers in setting performance goals and conducting regular performance reviews.
Provide coaching and support to managers and employees on performance-related issues.
Training & Development

Identify training needs and design training programs to enhance employee skills and career development.
Coordinate orientation programs for new hires and ongoing training for current staff.
Promote leadership development and succession planning initiatives.
Compensation & Benefits

Oversee the administration of compensation and benefits programs, ensuring market competitiveness.
Conduct salary surveys and recommend adjustments based on industry benchmarks.
Manage employee benefits enrollment and address employee inquiries regarding benefits.
Compliance & Policy Management

Ensure compliance with local, state, and federal labor laws and regulations.
Develop, implement, and update HR policies and procedures in accordance with legal requirements and best practices.
Maintain accurate HR records and documentation.
Diversity & Inclusion

Promote a diverse and inclusive work environment.
Develop and implement strategies to enhance workplace diversity and cultural competence.
Workplace Safety & Wellness

Implement and monitor workplace safety programs to ensure a safe working environment.
Develop wellness initiatives to promote employee health and well-being.
HR Metrics & Reporting

Analyze HR metrics and trends to make data-driven decisions and improvements.
Prepare reports on HR activities, including recruitment, turnover, and employee satisfaction.
Leadership & Team Management

Lead and develop the HR team, fostering a culture of continuous improvement and excellence.
Provide guidance and support to managers and supervisors on HR-related matters.
Employee Engagement & Retention

Design and implement employee engagement programs to boost morale and retention.
Conduct employee surveys and analyze feedback to improve workplace satisfaction.
Strategic HR Support

Collaborate with the General Manager and executive team to align HR strategies with business objectives.
Participate in strategic planning and decision-making processes to support organizational goals.
Qualifications:
Education: Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree or HR certification (e.g., SHRM-CP, SHRM-SCP) preferred.
Experience: Minimum of 5-7 years of progressive experience in human resources, preferably in the hospitality industry.
Specific Job Knowledge, Skills and Ability
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

Strong knowledge of HR principles, practices, and employment laws.
Excellent interpersonal, communication, and negotiation skills.
Proficiency in HR software and Microsoft Office Suite.
Strong organizational and problem-solving abilities.
Ability to handle sensitive information with confidentiality and professionalism.
Demonstrated leadership and team management skills.
Strong analytical skills with the ability to interpret HR metrics.
Licenses or Certificates

Ability to obtain any government required licenses or certificates.
Grooming

All employees must maintain a neat, clean and well-groomed appearance (Specific standards are available).

Other
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, seasonality, rush jobs or technological.)