Job Type: Full-time; Hourly
POSITION SUMMARY: The Dining Room Manager provides full-scope, hands-on dining room management in the Dietary Department at Foulk Living (a senior living facility). Responsible for maintaining a superior level of quality service and cleanliness at all times.
ESSENTIAL JOB FUNCTIONS: 1. Responsible for the overall operation, coordination, appearance, and maintenance of dining room and serving staff in order to create and maintain a positive experience for all customers.
2. Provide leadership, development and training, counseling, scheduling and oversight of all serving staff.
3. Exemplify at all times the Community's standards of cleanliness, sanitation and organization.
4. Responsible for adhere to food quality, appearance and presentation standards at all times.
5. Ensure company standards for an appropriately staffed, operational and stocked dining room.
6. Exhibit serving standards of speed, accuracy, and efficiency.
7. Train servers in customer service, efficient serving techniques, setting tables and how to maintain workstations in proper order.
8. Responsible for preparing server schedules according to operational needs and budgetary compliance.
9. Set tables and maintain workstations in proper order. Take orders, provide service and requested items both graciously and courteously. Answer pertinent questions about menu items.
10. Clear dishes from tables during and after meal service and assist with dish washing.
11. Serve customers using proper serving etiquette and promote an inviting dining atmosphere.
12. Demonstrate knowledge of diets provided and serve per Community policies and procedures.
13. Proper management of dining room labor in keeping within the budget guidelines.
14. Represent the community in a warm and inviting manner, which creates a positive marketing environment.
GENERAL JOB FUNCTIONS:
1. The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises in all interactions with residents, fellow employees, and guests:
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