Crisis Response Specialist

Salary :

$60,794.00 - $88,151.00 Annually

Location :

Pinellas County, FL

Job Type:

Full Time

Job Number:

202400068

Bureau:

Investigative Operations Bureau

Cost Center:

6221 - Mental Health Unit

Opening Date:

11/07/2024

Nature of Work

Pinellas County Sheriff's Office is seeking to fill a vacancy of Crisis Response Specialist.

Under the general direction of the Crisis Response Clinical Supervisor, this position performs professional social work activities, focusing on providing social work services, case management, and case follow up for potential crisis individuals of Pinellas County. Job duties are based on assignment. Objectives are to engage persons in crisis, mitigate and de-escalate tension, and assist with continuous mental health services to reduce law enforcement contact and Baker Acts. Work assignments include, but are not limited to: crisis intervention; mental health assessment and treatment through linkage with pertinent referral agencies and programs; and other supportive services as they arise. Work is reviewed through observation and results obtained.

Position requires flexibility to work 8-hour or 10-hour shifts which may be days or evenings. Shift differential pay of 5% will apply when scheduled for evening shifts.

SUPERVISES OTHERS:

No

Works in collaboration with law enforcement deputies following their guidance and direction in respect to on-scene safety and protocol
Responds to in-progress calls with law enforcement deputies in order to determine level of care required for individuals in crisis
Assists law enforcement when responding to potential individuals in crisis by conducting an assessment, offering effective and efficient interventions, and coordinating care
Prevents unnecessary hospitalization or arrest of individuals with mental illness
Assesses individual treatment needs related to psychiatric, medical, social, and emotional care and follow-up after Baker Act/Ex-parte to ensure engagement and access to services
Coordinates medical response with law enforcement when medical safety is an issue
Assesses an individual's risk for danger to self or others and intervenes accordingly
Exercises sound clinical judgment in determining an individual's ability to remain safely in the community
Develops a clinically sound safety plan in the least restrictive setting, only utilizing the Baker Act when all other options have been exhausted
Develops collaborative crisis treatment and discharge plans that meet the needs of the individual in crisis and law enforcement
Documents all encounters proficiently by end of shift
Completes accurate and precise supporting clinical documentation including treatment plans for all crisis individuals responded to
Staffs cases with supervisors as needed
Regular and reliable attendance is required as an essential function of the position
This position may be considered essential and, in the event of an emergency or natural disaster, may be required to report to work
Participates in Sheriff's Office recruitment and community relations activities as directed
This list is not intended to be all-inclusive and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary
Qualifications

Graduation from an accredited college or university with a Bachelor's Degree in Social Work, Psychology, Counseling or related field
Graduation from an accredited college or university with a Master's Degree in Social Work, Psychology, Counseling or related field, preferred
Two (2) years' experience in case management, social work, or substance abuse treatment
Must possess a valid Florida driver's license
Knowledge, Skills, and Abilities

Adheres to professionally recognized ethical standards of care
Ability to utilize computer and commonly used computer programs proficiently
Knowledge of precise, accurate, efficient, and coherent clinical writing skills
Knowledge of social work theory and practice
Knowledge of criminogenic risk factors and needs
Knowledge of varied individual and group counseling theories and techniques
Knowledge of human behavior processes
Knowledge of social service, mental health, substance abuse, educational, vocational, and rehabilitative programs available in the county and state
Skilled in public speaking
Ability to render social work and counseling services professionally and effectively with individuals
Ability to establish rapport with individuals and to function without bias
Ability to provide continuous crisis intervention service with equanimity
Ability to prepare reports, case notes, and correspondence in a timely, clear and concise manner
Time management, interpersonal, problem solving, and verbal and written communication skills
Ability to communicate and work with other services agencies in the community
Knowledge of individual, group, family, and crisis treatment approaches and their application to individuals with emotional, behavioral and/or substance use disorder problems
Ability to adapt to change in the workplace and use change as an opportunity for innovation and creativity
Ability to perform all functions of the job classification without posing a direct threat to the health or safety of other individuals in the workplace
Physical Abilities

The physical abilities listed below are estimates of time spent during a typical work day to perform essential functions and responsibilities. Members in this position may be required to:

Sit up to 4 hours per day
Stand up to 3 hours per day
Walk up to 3 hours per day
Continuously lift up to 10 lbs.
Lift up to 50 lbs.
Frequently squat
Occasionally bend, squat, reach, kneel and twist
We offer a complete benefits package to full and part-time employees.
To view the PCSO Benefits Guide

01

Which community resources (housing, case management, mental health, family support, psychiatric care) have you worked with in the past? Please include names of specific organizations you have worked with.

02

Detail your experience in assessing suicidality risk and implementing crisis intervention, de-escalation techniques and safety plans.

03

I understand I may not have more than three active civilian applications. Furthermore, I acknowledge I may not apply for Deputy/Deputy Recruit while I have an open application for a civilian position.

Yes

04

To remain in compliance with the Americans with Disabilities Act of 1990, the Pinellas County Sheriff's Office must determine if it is necessary and/or possible to provide reasonable accommodations to all potential employees. Ensure you have read and thoroughly understand the job description and requirements of the position for which you are applying.
Can you perform the essential functions of this job with or without a reasonable accommodation?

I am capable of performing the duties of the job as described.
I am capable of performing the duties of this job with reasonable accommodation.
I am not capable of performing the duties of this job.

Required Question